Office 365 (iOS 8) - Client Capabilities

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

This document provides an overview of a range of functions and behavior when interacting with Office 365 using an iOS 8 device. The functionality considered pertains to the Email, Calendaring, and Contacts portions of the Office 365 suite. For a more condensed overview, please see Office 365 - Technical Client Comparison.

Key
This client is able to perform these functions very well, with few or no issues. This client is able to perform these functions very well, with few or no issues.
This client has some issues performing these functions.  Certain tasks may require a different client or additional steps. This client has some issues performing these functions. Certain tasks may require a different client or additional steps.
This client is not able to perform these functions; a different client is needed to complete these functions. This client is not able to perform these functions; a different client is needed to complete these functions.
These functions have not yet been tested using this client. These functions have not yet been tested using this client.

Email Functions Yes/No Notes
Client accessible per ADA guidelines These functions are untested.
Configure for access plus_green
Send and receive plus_green
Move message to a folder plus_green
Create, rename, and delete folders plus_green
Set sharing permissions for entire mailbox minus_red
Set sharing permissions for folder(s) minus_red
Interact with a shared mailbox minus_red
Interact with a shared folder minus_red
Authenticate and send as another user minus_red
Send on behalf of another user (change identities) minus_red
Set and modify server-side filters minus_red
Set and modify client-side filters minus_red
Expand recipients from server-side distribution list minus_red
Forward email inline plus_green
Forward email as attachment minus_red
View full headers of a message minus_red
Export email (to import elsewhere) minus_red
Detach attachments from email messages minus_red
Set tags, flags, or categories on email plus_green
Print a message plus_green
Auto-complete email addresses from server Global Address List plus_green
Auto-complete email addresses from server Personal Address Book plus_green
Auto-complete email addresses from local Personal Address Book plus_green
Recover deleted emails from Deleted Items minus_red
View emails in threaded or conversation view minus_red
Set reminder on email messages minus_red
Create an event from an email message minus_red
Use a Digital ID to digitally sign an email exclamation_yellow Additional configuration required
Set a priority on an email message minus_red
Send as alternate address minus_red

Calendar Functions Yes/No Notes
Configure for access plus_green
Create a meeting/appointment/event plus_green
Modify or delete an event that you created plus_green
Modify or delete an event that another person created minus_red

Modifications to event by organizer overwrite modifications by attendee(s) question_blue
Delete a meeting/appointment/event plus_green
Set recurrence on events plus_green
Create a task plus_green
Modify a task (update status, change details) plus_green
Delete a task plus_green
Invite attendee(s) to events (within the system) plus_green
Invite external attendee(s) to events (other systems, e.g. Gmail) plus_green
Provide attendance response to non-recurring events plus_green
Provide attendance response to single instances of recurring events plus_green
Provide attendance responses to all instances of recurring events minus_red

Check schedule availability of another user minus_red
Create a new calendar plus_green
Delete an existing calendar plus_green
Display multiple calendars in one view plus_green
Change calendar views (e.g. daily, weekly) plus_green
Change calendar colors plus_green
Set default calendar view plus_green The default calendar view is the last used view
Show or hide declined events minus_red
Set popup notifications for events plus_green
Set email notifications for events minus_red
Set other calendar options or preferences question_blue Limited options available; calendar color can be changed
Set sharing permissions for calendars minus_red
Set privacy settings for calendars minus_red
Create events with limited visibility (e.g. show date and time only) minus_red
Subscribe to shared Office 365 calendars minus_red
Subscribe to external .ics calendars plus_green
Remove a subscribed calendar plus_green
Invite/schedule a resource (conference room, projector, equipment, etc) plus_green
Create an event on behalf of a resource minus_red
Set sharing permissions for a resource minus_red
Set privacy permissions for a resource minus_red
Print calendars or events minus_red
Manage attachments on events minus_red
Auto-complete email addresses from server Global Address List plus_green
Auto-complete email addresses from server Personal Address Book plus_green
Auto-complete email addresses from local Personal Address Book plus_green

Contacts Functions Yes/No Notes
Configure for access plus_green
View and use the Global Address List (GAL) plus_green
Create a personal contact stored on the server plus_green
Modify a contact stored on the server plus_green
Delete a contact stored on the server plus_green
Create and modify local contacts plus_green
Auto-complete addresses from contacts plus_green
Create server-side distribution list minus_red
Modify server-side distribution list minus_red



Keywords:microsoft office 365 office365 o365 client features capabilities capability functionality grid technical breakdown Apple iOS 8 iphone ipad ipod o365 phone ios8   Doc ID:44000
Owner:Leah S.Group:DoIT Help Desk
Created:2014-10-13 16:43 CDTUpdated:2015-09-11 12:44 CDT
Sites:DoIT Help Desk, Office 365
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