An instructor may encounter a "Not Authorized" error when attempting to send email from within D2L due to having a quiz attempt in progress (quiz not submitted).
In order to prevent the "Not Authorized" error from appearing when attempting to send email:
- Click the mail icon in your minibar
- Note the message about completing a quiz attempt
- Click into the quiz to finish and submit the attempt
This is a known issue in D2L and has been reported to the vendor for resolution.