DoIT Computer Lending Program - General Information

DoIT offers laptop and hotspot loaners for students enrolled at UW-Madison. Staff and faculty are highly referred to work with their department's local IT to find available resources. Equipment is served on a first-come, first-serve basis at the Walk-In Help Desk. Please submit a ticket with the Walk-In Help Desk for any questions about the DoIT Computer Lending Program.

Equipment

Currently the Walk-In Help Desk has the following devices available:

NOTE: We do not take reservation requests for equipment and can not guarantee device availability. Any inquiries can be directed to the DoIT Computer Lending Program request form.

Semester Lending Dates

2021-2022 Semester Lending Dates:
FallAugust 30th - December 23th
SpringJanuary 10th - May 13th
SummerMay 17th - Aug 26th


Loaner Equipment Returns

We do not take returns for Infolabs machines. Please see here for more information on returning their devices.

Devices from the DoIT Computer Lending Program can be returned to the Walk-In Help Desk. The Walk-In Help Desk is located at 1210 W Dayton Street, Madison, WI 53706 in the Computer Sciences building. Entering through the main doors on W Dayton Street, the Walk-In Help Desk is in the offices directly to the right of the atrium space. Contactless lockers are available upon request for customers that may not be able to return devices during Walk-In hours.

Shipping Devices

Devices may also be shipped to the Walk-In Help Desk. Please refer customers here for information on shipping electronics. DoIT highly recommends to purchase insurance with the shipping provider for the package. If items are damaged or lost in transit, customers are responsible for either a repair or replacement of the device as it states in the checkout agreement. Customers need to email repair@doit.wisc.edu to notify that their device is being shipped back along with any tracking information. If customers have any other questions or concerns, they can fill out the DoIT Computer Lending Program request form.

See Also: