Learn@UW (UW-Madison Only) - Master KB: Getting Started in Desire2Learn

Helpful information on preparing to use and using D2L aimed at beginning users.

General Information
  • What is Learn@UW?
  • For a list of recommended browsers and settings in using D2L, please click here.  For Firefox specific settings click here and for Internet Explorer recommendations click here.
  • For information and help in logging-in to D2L, please click here.
  • For information on using D2L from a Mobile device (including step-by-step instructions) please click here.
  • Sign up for a Learn@UW specific RSS feed for UW-Madison campus here.


  • Preparing to use D2L
    • Get answers to FAQs and learn how to use the My Coureses Widget here (Having trouble viewing your courses in the widget? click here).

      Learn how to configure and receive notifications in D2L here.

      For instructions on uploading a photo to your D2L profile, click here.

      For step-by-step instructions on subscribing to your D2L calendar from an external calendar like ical or Thunderbird click here.

      For information on changing you e-mail address in D2L, click here.

  • Using D2L

      Learn how to search for content here.

      Learn the different ways to download content from D2L here.

      For instructions on opening content in new, re-sizable window, click here.

      For step-by-step instructions on submitting files to the Dropbox, click here.

      For information on D2L timing out (and logging off) after a period of inactivity, please click here.


For information on how to get help for any Learn@UW related problem, please click here

No matter the issue, you will find help and useful information in the UW-Madison knowledgebase (kb.wisc.edu).  Here are a few tips to keep in mind while searching it.




Keywords:Getting started, first time user, master document, Learn@UW, D2L, Desire2Learn, using D2L, browsers and D2L, logging-in to D2L, troubleshooting, help, preparing to use D2L,   Doc ID:45087
Owner:James M.Group:Learn@UW Madison
Created:2014-11-18 15:27 CDTUpdated:2015-02-12 16:44 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Learn@UW Madison
Feedback:  0   0