UW Digital ID (Win) - Incorrect "Signed by" Address (Outlook)

If you are a Microsoft Outlook user attempting to send a digitally signed email, you may notice your From: and Signed by: addresses do not match. This issue only affects Outlook on the Windows operating system, and fixing it requires a manual workaround.

What to Do:

If you experience this issue, please email uwdigitalid@doit.wisc.edu with the following details:

  • The subject should read: "Incorrect Signed by Address".
  • Include your primary Office 365 email address (the one that should appear in the Signed by: header).

Experiencing other issues with your digital certificate? Try these UW KnowledgeBase Documents.

Keywords:digital, certificate, wrong, different, email, header,   Doc ID:45615
Owner:Zeke W.Group:UW Digital ID
Created:2014-12-12 14:22 CDTUpdated:2014-12-12 14:28 CDT
Sites:UW Digital ID
Feedback:  0   0