BN - WED - Benefit Primary Flag Assignment

This procedure will outline the steps for reviewing and fixing potential errors on the Benefit Primary Flag Assignment Query.

Procedure At-A-Glance
Category: Benefit Event Maintenance
Audience: Institution Benefit Administrators
Overarching Process: Benefits
Navigation: Benefits > Maintain Primary Jobs > Maintain Flags
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General Description

When the system identifies employees with multiple, active, non-student help (SH) jobs, it will assign the Benefit Primary Flag according to pre-configured logic.  If an employee's Benefit Primary Flag switches to a new job as a result of this logic, the employee will appear on the Workflow Exception Dashboard's (WED) Benefit Primary Flag Assignment Query on the WED for review by Benefits Administrators.  Records on this query will be accompanied by a priority designation (Medium or High) and an error message explaining the criteria the system used to assign the Benefit Primary Flag for each employee.  Benefits Administrators will review the employee's complete history by referencing Job Data and the Details hyperlink on the Maintain Flags Page.  If necessary, Benefits Administrators will manually reassign the Benefit Primary Flag so that it is on the appropriate job. 

Business Need

Correct assignment of the Benefit Primary Flag is critical both for determining employee benefit eligibility, particularly in cases where the employee has multiple jobs, as well as ensuring that benefit deductions occur on each payroll.  If an employee is not paid on the job that is marked with the Benefit Primary Flag, deductions will not occur.  When an employee has multiple jobs, the Benefit Primary Flag assignment must be reviewed to ensure that the appropriate job has been designated as Primary and the employee will be routinely paid on that job.

Process Inputs

  • Error Listing contains Employees who:
    • have multiple, active (non Student Help) jobs
    • have had their Benefits Primary Job Flag move to a different job
  • Credentialed Users will review all Job Data and determine if the flag has been set on the correct job.  If not, the Benefit Administrator will reassign flags manually.  Once the determination that the flag was set properly has occurred OR a manual change to the employee's Benefits Primary Flag has been made, the User will mark the employee as completed on the WED. 

Process Outputs

  • If the Benefit Administrator is unable to resolve an error, a WiscIT should be opened and assigned to the UWSC Benefits Team.
  • The employee will fall off the WED report the following business day.

Process Considerations

  • The WED is available for credentialed users ONLY and is based on current security roles. Queries will be viewable only if a credentialed User has the ability to fix the errors.

Procedure Steps

1.  Log into HRS.  The Workflow Exception Dashboard queries will appear to the right of the main menu.  Error queries appear based on your current security and whether there is an error to fix.

2.  To filter the results of the Error Query list further, options appear below.


Module = Cast net by specific functional group queries
Priority = All queries by default are sorted High, Medium, Low
Business Unit = filter by campus
DeptID = filter by specific Dept ID (must enter full alpha + six digit code)
DeptID(like) = filter by a partial Dept ID to capture larger net at the division level or multiple departments.


Note - there are additional filters available to narrow your list: Business Unit, DeptID (1), DeptID - Like (2), Show Claimed, Show Completed.


4.  Click the 'Check to Claim' check box and your name will appear in the Claimed By section with the date and time noted.


5.  Click the Link to Correct hyperlink next to the employee's name you are working on.  A second window will open directing you to the employee's Maintain Primary Flags page.   


6.  On the Primary Jobs Flags page, the job that is marked Benefits Primary for this individual should be checked.  There must always be at least one job designated as the Benefits Primary Job for each Benefit Record Number.


7.  Click on the Detail hyperlink to provide a summary of Job Data for that Employee Record.  Note that this page may not contain all of the data necessary to fully assess the Benefit Primary Flag assignment.


8. Clicking on the Detail hyperlink will forward the user to another screen displaying basic information about the employee's Job Data:


9.  If the Details page does not provide enough information to assess the assignment of the Benefit Primary Flag, click OK to navigate back to the Primary Jobs Flags page or click on the 'X' at the top of the tab to close it.


10.  Open a new Window by clicking the hyperlink in the upper right hand corner of the Home Page.

11. Navigate to Workforce Administration > Job Information > Job Data

12.  Enter the employee's Empl_ID, click on the Include History button to evaluate the employee's entire Job Data history and then click on the Search button.


13.  Click on the Job Information tab to evaluate the employee's eligibility criteria of Empl_Class and FTE. 


14.  Click on the UW Custom Tab to evaluate the employee's eligibility criteria of Continuity Code:

15.  Repeat these steps for each Empl_Rcd for the employee to obtain all information regarding that specific date in time.

16.  If the Benefit Flag is not set on the correct Empl_Rcd, click on the hyperlink next to the employee's name to bring up their Benefit Primary Flag page:

17.  Click the check box next to the employee's Empl_Rcd that should be marked as Benefits Primary as of that point in time and then click the Save button.  Note:  You do not remove the check box next to the incorrect value - this will clear automatically upon saving the new selection.

18.  After marking the correct job as Benefits Primary and clicking the Save button, navigate back to the WED page by clicking on the “Home” link at the top right of your screen:


19.  Mark the error “Completed” on the WED page:


The employee will fall off the WED report the next business day.

20.  If you are unable to set the appropriate flag, it may be necessary to Rebuild Primary Flags.  Please reference BN - Rebuild Primary Job Flag for more information on this process.

Related Policies, Job Aids and Forms

Related Policies

Related Job Aids

Related Forms

  • N/A

Keywords:workflow exception dashboard BN Primary Flag Benefit Rebuild Primary Flags Benefit Primary Benefit Primary Flag Maintain Flags Job Flag assignment report   Doc ID:45617
Owner:Joanna B.Group:Human Resource System (HRS)
Created:2014-12-12 13:46 CSTUpdated:2016-11-29 16:18 CST
Sites:Human Resource System (HRS)
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