Office 365 (Apple Mail, Calendar, Contacts, and Reminders on OS 10.10) - Client Capabilities

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

This document provides an overview of a range of functions and behavior when interacting with Office 365 using Apple Mail, Calendar, and Contacts in Mac OSX 10.10. The functionality considered pertains to the Email, Calendaring, and Contacts portions of the Office 365 suite. For a more condensed overview, please see Office 365 - Technical Client Comparison.

Key
These functions are performed very well, with few or no issues. These functions are performed very well, with few or no issues.
There are some issues with these features.  Certain tasks may be impossible or problematic. There are some issues with these features. Certain tasks may be impossible or problematic.
It is not possible to perform these functions. It is not possible to perform these functions.
These functions are untested. These functions are untested.

Email Functions Yes/No Notes
Client accessible per ADA guidelines
These functions are untested.

Configure for access
plus_green

Send and receive
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Move message to a folder
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Create, rename, and delete folders
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Set sharing permissions for entire mailbox
It is not possible to perform these functions.
No default sharing options.
Set sharing permissions for folder(s)
It is not possible to perform these functions.
No default sharing options.
Interact with a shared mailbox
There are some issues with these features.  Certain tasks may be impossible or problematic.
Shared accounts may be configured with Apple Mail, but individual mailboxes or folders cannot be added independently.
Interact with a shared folder
It is not possible to perform these functions.

Authenticate and send as another user
It is not possible to perform these functions.
It is only possible to send mail from additional addresses (a.k.a. aliases) already attached to your account. Mail may be sent from different aliases but not from another user's account or address.
Send on behalf of another user (change identities)
It is not possible to perform these functions.
It is only possible to send mail from additional addresses (a.k.a. aliases) already attached to your account. Mail may be sent from different aliases but not from another user's account or address.
Set and modify server-side filters
It is not possible to perform these functions.

Set and modify client-side filters
plus_green

Expand recipients from server-side distribution list
These functions are untested.

Forward email inline
plus_green

Forward email as attachment
plus_green

View full headers of a message
plus_green

Export email (to import elsewhere)
plus_green

Detach attachments from email messages
plus_green

Set tags, flags, or categories on email
plus_green

Print a message
plus_green

Auto-complete email addresses from server Global Address List
plus_green

Auto-complete email addresses from server Personal Address Book
plus_green

Auto-complete email addresses from local Personal Address Book
plus_green

Recover deleted emails from Deleted Items
plus_green

View emails in threaded or conversation view
plus_green

Set reminder on email messages
It is not possible to perform these functions.

Create an event from an email message
It is not possible to perform these functions.

Use a Digital ID to digitally sign an email
These functions are untested.

Set a priority on an email message
plus_green
Message priority may be set before sending.

Calendar Functions Yes/No Notes
Configure for access
This client is able to perform these functions very well, with few or no issues.

Create a meeting/appointment/event
This client is able to perform these functions very well, with few or no issues.

Modify or delete an event that you created
This client is able to perform these functions very well, with few or no issues.

Modify or delete an event that another person created
This client has some issues performing these functions. Certain tasks may require a different client or additional steps.
User can delete the event from their calendar but cannot modify it.
Modifications to event by organizer overwrite modifications by attendee(s)
This client is able to perform these functions very well, with few or no issues.

Delete a meeting/appointment/event
This client is able to perform these functions very well, with few or no issues.

Set recurrence on events
This client is able to perform these functions very well, with few or no issues.

Create a task
This client has some issues performing these functions. Certain tasks may require a different client or additional steps.
Done through Apple Reminders.
Modify a task (update status, change details)
This client has some issues performing these functions. Certain tasks may require a different client or additional steps.
Done through Apple Reminders.
Delete a task
This client has some issues performing these functions. Certain tasks may require a different client or additional steps.
Done through Apple Reminders.
Invite attendee(s) to events (within the system)
This client is able to perform these functions very well, with few or no issues.

Invite external attendee(s) to events (other systems, e.g. Gmail)
This client is able to perform these functions very well, with few or no issues.

Provide attendance response to non-recurring events
This client is able to perform these functions very well, with few or no issues.

Provide attendance response to single instances of recurring events
This client is able to perform these functions very well, with few or no issues.

Provide attendance responses to all instances of recurring events
This client is able to perform these functions very well, with few or no issues.

Check schedule availability of another user
This client is able to perform these functions very well, with few or no issues.

Events tagged as Busy/Tentative will be shown as unavailable.
Create a new calendar
This client is able to perform these functions very well, with few or no issues.

Delete an existing calendar
This client is able to perform these functions very well, with few or no issues.

Display multiple calendars in one view
This client is able to perform these functions very well, with few or no issues.

Change calendar views (e.g. daily, weekly)
This client is able to perform these functions very well, with few or no issues.

Change calendar colors
This client is able to perform these functions very well, with few or no issues.

Set default calendar view
This client has some issues performing these functions. Certain tasks may require a different client or additional steps.
User can choose between different calendar views such as "weekly" or "monthly" but Calendar will start up again with whatever was the most recently selected view setting.
Show or hide declined events
This client is able to perform these functions very well, with few or no issues.

Invite/schedule a resource (conference room, projector, equipment, etc)
This client is able to perform these functions very well, with few or no issues.

Create an event on behalf of a resource
This client is able to perform these functions very well, with few or no issues.

Set sharing permissions for a resource
It is not possible to perform these functions.

This action is accomplished by using Outlook Web App - review.
Set privacy permissions for a resource
It is not possible to perform these functions.

This action is accomplished by using Outlook Web App - review.
Set popup notifications for events
This client is able to perform these functions very well, with few or no issues.
Done through Apple Reminders. Also possible in Calendar to create an event reminder that will open a file at the desired alarm time.
Set email notifications for events
This client is able to perform these functions very well, with few or no issues.

Set other calendar options or preferences
This client is able to perform these functions very well, with few or no issues.

Set sharing permissions for calendars
This client has some issues performing these functions. Certain tasks may require a different client or additional steps.

Set privacy settings for calendars
This client has some issues performing these functions. Certain tasks may require a different client or additional steps.

Create events with limited visibility (e.g. show date and time only)
This client has some issues performing these functions. Certain tasks may require a different client or additional steps.
Marking an event created in Apple Calendar as Private reflects correctly as simply "Private Appointment" in OWA. By default, in OWA, events marked as Private will show date and time only--no details. Only users with Delegate sharing permissions can be given the ability to see the details of your private events.
Subscribe to shared Office 365 calendars
This client has some issues performing these functions. Certain tasks may require a different client or additional steps.

Subscribe to external .ics calendars
This client is able to perform these functions very well, with few or no issues.

Remove a subscribed calendar
This client is able to perform these functions very well, with few or no issues.

Invite/schedule a resource (conference room, projector, equipment, etc)
This client is able to perform these functions very well, with few or no issues.

Create an event on behalf of a resource
These functions have not yet been tested using this client.

Set sharing permissions for a resource
These functions have not yet been tested using this client.

Set privacy permissions for a resource
These functions have not yet been tested using this client.

Print calendars or events
This client is able to perform these functions very well, with few or no issues.

Manage attachments on events
This client is able to perform these functions very well, with few or no issues.

Auto-complete email addresses from server Global Address List
This client is able to perform these functions very well, with few or no issues.

Auto-complete email addresses from server Personal Address Book
This client is able to perform these functions very well, with few or no issues.

Auto-complete email addresses from local Personal Address Book
This client is able to perform these functions very well, with few or no issues.


Contacts Functions Yes/No Notes
Configure for access
This client is able to perform these functions very well, with few or no issues.

View and use the Global Address List (GAL)
This client is able to perform these functions very well, with few or no issues.

Create a personal contact stored on the server
This client is able to perform these functions very well, with few or no issues.

Modify a contact stored on the server
This client is able to perform these functions very well, with few or no issues.

Delete a contact stored on the server
This client is able to perform these functions very well, with few or no issues.

Create and modify local contacts
This client is able to perform these functions very well, with few or no issues.

Auto-complete addresses from contacts
This client is able to perform these functions very well, with few or no issues.

Create server-side distribution list
This client is not able to perform these functions; a different client is needed to complete these functions.

Modify server-side distribution list
This client is not able to perform these functions; a different client is needed to complete these functions.




Keywords:microsoft office o365 office365 client features capabilities capability functionality grid technical breakdown apple email calendar mac osx 10.10 yosemite contacts reminders tasks   Doc ID:45706
Owner:Leah S.Group:DoIT Help Desk
Created:2014-12-17 15:33 CDTUpdated:2015-09-11 12:40 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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