This document provides you with links to some of the most useful information for Collaborate participants.
Blackboard provides a wealth of information in their Self Service Center, including documentation and recordings of previous online training sessions. The collection includes guides to help users get started with using the product and specific features that may be of interest. There are also plenty of tips for best practices and troubleshooting information should issues arise.
Users of all types - participants, moderators, administrators - will benefit from accessing the resources and should begin at the Behind the Blackboard Self Service Center.