EPD - eHelp - Online Learning Systems - Learn@UW-Desire2Learn

Learn@UW is the primary web portal for the SSE Master of Engineering program's online campus. It is built on the Desire2Learn learning management system and managed by the UW Department of Information Technology.

Use Learn@UW

Ensure that the correct browser is used as described in EPD - eHelp - Technologies - Web Browsers .

Login to Learn@UW using your UW NetID and password. Your NetID must be activated before logging in. It is recommended that you change your password immediately. EPD - eHelp - EPD Essentials - Computing Account Basics provides additional information regarding EPD logins and passwords.

Consult the Learn@UW KnowledgeBase for additional user information.

Special Learn@UW Topics

Troubleshoot Learn@UW

Company Firewalls

If Learn@UW is being accessed from an office, there may be problems with the company's network security system. If there are persistent difficulties getting into a course, contact the local IT staff and discuss the issue with them. EPD has no control over such variables, nor does EPD have the information needed to identify what particular piece of the security system might be causing the problem. A three-way phone call between the student, the IT staff, and the Master of Engineering program tech support is suggested as an efficient way to resolve issues.

Forgotten Passwords

Server Status

If it is suspected that the access problems ware with the server, check the status of DoIT Computing Outages.

Contact the DoIT Help Desk if there are additional problems.

Keywords:EPD eHelp, Learn@UW, Desire2Learn   Doc ID:45905
Owner:Leah N.Group:Engineering Professional Development - Department Resources
Created:2015-01-02 15:09 CDTUpdated:2015-01-27 10:56 CDT
Sites:Engineering Professional Development - Department Resources
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