UW-Madison Box - File Size Limit

This document describes the current file size limit for files uploaded to your UW-Madison Box account.

Beginning in January 2015, UW-Madison Box users are now able to upload individual files as large as 15GB to their accounts using the standard file upload method. Please note that the following restrictions apply:

  • Once the upload of a file has begun, you will not be able to pause or resume the upload. If there is an error, you will need to reattempt the upload. To troubleshoot file upload issues, please see the following Box support article: Troubleshooting File and Folder Upload Issues.

  • You should use a business-class Internet connection with upload and download speeds least 50Mbps when uploading large files. Please note that even with a 50Mbps connection, a 15GB file could take up to 40 minutes to upload.

  • Any file larger than 5GB should be uploaded individually, and not in combination with other large files. If you need to upload multiple files at once that exceed 10GB in total, it is recommended that you use the Upload Folders option or use FTP. For bulk uploads that exceed 100GB, FTP should be used.

  • IE 10 as a limit of 4GB per file when using the Upload Files option. IE 7, 8, and 9 have a limit of 2GB per file, provided the Flash plugin is installed. These limits can be circumvented by using the Upload Folders option.




Keywords:box.com box.net dropbox uwmadison accounts large big files folders uploading uploader maximum gb mb gigabytes megabytes   Doc ID:46345
Owner:Jeannine B.Group:Box
Created:2015-01-21 14:57 CDTUpdated:2015-01-22 11:59 CDT
Sites:Box, DoIT Help Desk, DoIT Tech Store
Feedback:  1   0