Office 365 (Outlook 2013 | 2010) - Resend a Message

Important: By February 2017, Microsoft will no longer push any updates to Office 2013 suite of applications. Please see the following document for further details: Office 365 - Microsoft Office 2013 path to retirement.

This document explains how to resend emails as if they were new messages, allowing for further customization of the email. This will be useful when you want to resend an old message as a new message and make modifications to it.

Resend Messages You Have Sent

  1. Open Outlook.
  2. Click the Sent Items mailbox located in the left-hand pane. Double-click an email you would like to resend.
  3. A new window will open. In the Move group, click the Actions button and then click the Resend This Message... option.

    Clicking Resend This Message

  4. A new window will appear with a copy of the message being resent. You may edit the contents of the email, change the "To..." field, the "Cc..." field, etc.

Resend Messages You Have Received

  1. Open Outlook.
  2. Click your Inbox or any other mailbox with received mail. Double-click an email you would like to resend.
  3. A new window will open. From within the Move group, click the Actions button and then click the Resend This Message... option.

    Clicking Resend This Message

    Note: You will be prompted with a message indicating you are not the original sender, click Yes.

  4. A new window will appear with a copy of the message being resent. You must change the "From" field or the message will not send properly. Click the From button and click your Office 365 account.

    Changing The From Field

    Note: If your intention is to send the email as the original sender you do not need to change the "From" field. However, you will need send as or send on behalf permissions.

  5. You can make changes to the email such as the contents of the message, the "Cc..." field, the "To..." field and etc.



Keywords:resend email microsoft office365 o365 edit as new original resending emails messages old editing edits customize customizing   Doc ID:48396
Owner:Ara M.Group:Office 365
Created:2015-03-05 13:37 CSTUpdated:2016-08-23 10:14 CST
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
Feedback:  3   5