UC, Lync 2013, FAQ for Lync 2013 for iPhone

On this page, you can find the answers to some frequently asked questions about Lync 2013 for iPhone.

When I make a Lync call does it use my mobile minutes?

The Require Wi-Fi for VoIP option lets you choose if you want to use the cellular data network for audio calls. When you turn on Require Wi-Fi for VoIP and a Wi-Fi connection isn’t available, Lync will try to make the call by calling your mobile number instead. When you answer the incoming mobile call, you’re then connected to the Lync call. As a result, your mobile minutes may be used.

I don’t see all my conversation history on my mobile phone

The conversation history on Lync for iPhone is not synced with Microsoft Exchange. This means that conversations that occur on your Lync mobile device will only be displayed on that device’s conversation history and nowhere else. Also, when you delete a conversation on your mobile device, that conversation is permanently deleted.

To keep a record of a particular conversation you’ve had on Lync on your mobile device, send the conversation to yourself from Lync.





Keywords:iphone, lync, lync 2013, mobile, voice, call, conversation, history, contacts, wifi Skype for Business 2015   Doc ID:50110
Owner:Lync M.Group:University of Illinois Technology Services
Created:2015-04-07 14:52 CDTUpdated:2016-01-26 17:53 CDT
Sites:DoIT Help Desk, University of Illinois Technology Services, Voice Services
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