WiscIT - Take Ownership of a Change Request

If you try to take ownership of a WiscIT Change Request by clicking the button, “Take Ownership” in the 'I Want to' section of the Request, but you don’t belong to the team that currently owns the change, you are given an error.

The specific error is, “The value (current officer) in field Change Request.Owned By is not valid”.

The workaround for this is to click on the “Owned by” field and assign the Request to yourself.



Keywords:error, value, Owned By, not, valid, Cherwell   Doc ID:50609
Owner:Chris G.Group:WiscIT - Wisconsin IT Service Manager
Created:2015-04-20 10:50 CDTUpdated:2015-07-23 12:47 CDT
Sites:DoIT Help Desk, WiscIT - Wisconsin IT Service Manager
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