Cable Television Service - Service Description

This document provides an overview of UW's Cable Television Service. It is divided into the following sections:

Background

Cable Television is available at most UW Madison Residence Halls, conference guest rooms, the unions and other buildings.

Support Conditions

The DoIT Help Desk Provides support for departmental customers of the Residential Television Network (RTN):

These customers are:

  • UW Housing
  • The Wisconsin Union
  • The Pyle Center
  • The Red Gym
  • UW Extension Short Course Dorms
  • UW Extension Converence Centers
  • Eagle Heights Apartments
  • University Houses
  • Harvey Street Apartments

UW Housing provides Level 1 support for their residents through their ResNet office. During business hours, residents of these facilities should call the ResNet Help Line at (608) 262-8703 and choose option #2 to speak to a Housing IT Help Desk agent. More information on ResNet's Cable Television Service can be found here: http://www.housing.wisc.edu/residencehalls-services-television.htm.

Availability

Wired cable television service availablity and support through the university is limited to those buildings and departments designated above.




Keywords:cable tv television service product overview handling Service Description   Doc ID:5126
Owner:Leah S.Group:DoIT Help Desk
Created:2006-11-21 19:00 CDTUpdated:2015-06-02 11:44 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Systems & Network Control Center
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