Apple CTO - Submitting a Custom Apple Proposal (Departmental)
This document covers how to create a web proposal on the Apple Store for Higher Education/Institution site, and how to submit the proposal to DoIT so it can be purchased.
A "Proper" Web Proposal
- It features education discounted prices.
- It has some configurations and software only available to Higher Education.
- Web proposals created here are accessible by DoIT for ordering.
- It is tax-exempt.
- The Apple Store for Higher Education/Personal - This site has education pricing but it will add Wisconsin state sales tax. You also cannot create a web proposal here, only a "Saved Cart" which we cannot access. This site however is perfectly fine if you are purchasing for yourself a custom Apple configuration and you are paying with your own money.
- The Apple Store Retail - This site has no education pricing. It also has some products which DoIT cannot purchase such as the Apple Watch.
Some Points About The Ordering Process:
- Refurbished Macs you may see on the Apple Retail site are not available for Higher Ed to order.
- Also not available are certain products like the iPhone. If you really need an iPhone talk to DoIT Voice Services. Also talk to Voice Services if you need a Verizon cellular iPad.
- We encourage you to create your own web proposals at Apple. We also encourage you to let DoIT place your orders. By doing so please know that you are supporting DoIT services such as our walk-in and phone-in Help Desk, our Repair department, Department Support and Tech Store. We appreciate your support of DoIT!
- Creating an Apple Web Proposal does not commit you to purchase nor does it initiate a purchase. When you submit your proposal to DoIT -- covered below -- we will contact you to obtain your payment method and ship-to address.
- As mentioned above, please make sure you have permission from your supervisor or department IT before committing your department's funds.
An important couple of notes about AppleCareA department can specify that their device be registered with extended AppleCare coverage. This is know as "Apple Auto-enroll" and it differs from the retail version of AppleCare in a couple of ways.
- Auto-enroll AppleCare is basically the same price and extends the same coverage (but see below) as retail AppleCare.
- The Apple Mac or iPad will ship with AppleCare already applied. What this means is that if you were to look up the device's serial number you would find that its coverage has been extended by the amount specified on the order.
- You may wonder if your product is covered because you do not receive anything physical concerning AppleCare at the time of the order. How will you know you have coverage? Two ways; 1) you can always look up your coverage yourself at the checkcoverage site, and 2) Apple will US mail you a letter of coverage in one to two weeks after the product ships.
- Having said this, sometimes if you look up a products serial number immediately after it ships it may not show that it is registered with extended coverage. Sometimes it takes a few days for Apple's systems to catch up, these problems usually fix themselves in a few days.
- There is a whole different line of AppleCare products that can only be purchased by a department, it is known as the AppleCare Repair Agreement (ARA). There are three differences concerning ARA; 1) for a three year agreement it is less expensive, 2) both three and four year agreements are available, and 3) ARA has no phone-support component unlike standard, retail AppleCare. It sometimes make sense to apply ARA to an institutionally-bound order in order to save your department a little money. Unfortunately there is not a particularly good mechanism for a department to select this product themselves or to even know it exists, it does not appear anywhere on Apple's ordering site. Please let us know if you would like ARA on your order!