The following document is intended to help individuals who forward their UW-Madison Office 365 account to an external email account (e.g., Gmail, Outlook.com, etc.) manage messages that have been identified as spam.
In this recently-released feature of Office 365, your spam messages that would normally forward to an external address are placed in a quarantine folder. You now have the ability to review, and if need be, release messages from your quarantine in the event that legitimate messages are inadvertently detected as spam.
Individuals will receive a spam notification email that contains a list of all quarantined messages received. After receiving a notification message, you can click to move the spam email to your inbox, or report the spam email as Not Junk, in which case it will be sent to the Microsoft Spam Analysis Team.
The process to notify you runs on a daily basis.
The quarantine summary notification will look like the following image:
There are two links you can click for each message in your quarantine:
By default, quarantined messages that were filtered as spam, bulk, or phish are kept in the quarantine for 15 days. After this period of time, the messages are deleted and are not retrievable.