General Incident Updates

• Created a Assign to the DoIT Help Desk link on the left side of incidents to make it easy for technologists to assign a ticket to the Help Desk and for it to get assigned to the proper team.
• Ability to inactivate Categories added, previously only ability to inactivate sub categories existed.
• Resolved an index issue which prevented emails from delivering to a Team when a Team name change was done. This impacted the US-DS Soar team, we now perform nightly index rebuilds.
• Fixed ability to "cancel" a student pay raise request.
• Fixed Onboarding UDDS Table limiters to only include DoIT UDDS.
• Built a widget for UWSC to display surveys sent
• Added date/time field to Needs Attention Flag for monitoring how long a needs attention flag has been active
• Created custom grid for the Help Desk Email Team and EAST for monitoring emails on their dashboards.
• Made numerous updates to Recruitments at a Glance based off of feedback from Manager/Department Assistant training.

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