MyUW - Obtaining Session Information

When reporting a technical issue encountered in MyUW to the DoIT Help Desk, the session information can be helpful to technologists. This document describes how to obtain the session information in MyUW.

The session key is an alphanumeric string to identify a specific MyUW session. The server name identifies which server the session is on.

Note: It important to also include the time and date the session key and server name were obtained.

The session information is located in the footer of any page in the new MyUW. The session key immediately follows the server name on the same line.

Session_Info_New.png



Keywords:MyUW new classic session key information server name troubleshooting   Doc ID:55358
Owner:Will C.Group:My UW-Madison Portal
Created:2015-08-18 15:24 CDTUpdated:2016-08-10 14:39 CDT
Sites:DoIT Help Desk, My UW-Madison Portal
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