MyUW - Resolved - Box App/Link Missing from MyUW

This issue was resolved with the Sept. 15th, 2015 release of MyUW. All users that can access the UW Madison instance of Box should now see the link/app in MyUW as expected.

Nature of the Problem

Users that activated their NetID after June 30th, 2014 do not see/are unable to search for the Box App in the new MyUW. In Classic MyUW, these users are missing both the Box App and the link to Box in the upper right of the webpage.
BoxApp.png

Available Workarounds

Box is still accessible to eligible users via direct URL.

If you wish to still access Box via MyUW, you can add the direct URL (https:/uwmadison.box.com) to your Bookmarks App.

Hope for the Future

The MyUW Development Team is aware of the cause of this issue and is queueing efforts to resolve it.



Keywords:Box Missing link app MyUW   Doc ID:55447
Owner:Will C.Group:My UW-Madison Portal
Created:2015-08-20 16:58 CDTUpdated:2015-09-15 14:51 CDT
Sites:My UW-Madison Portal
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