Lifelong Learners - Enrollment Process

This document describes the enrollment process for Lifelong Learners starting after payment and registration for a noncredit course, up to logging into the Learn@UW Course Dashboard.

  1. After registration a copy of this e-mail is sent from to each learner - and to the person who placed the order, if different. This is merely a purchase receipt. The full text under the "What to Do Next" heading may differ from course to course, but the instructions shown here apply to all courses.

  2. After the registration receipt is received, an additional "Get Started" e-mail is sent to each learner within minutes of completing their registration (shown below).

    Subject: "UW-Madison: Access Your Online Course Site"

    The link in the "Get Started" button is unique to each learner and takes the learner to a personalized web page hosted at

  1. You will arrive at the website with your personal "Get Started" link. If your contact information - as submitted during USI registration - cannot be easily matched to any existing UW-Madison records, this screen will appear after clicking the Get Started link in the "Get Started" e-mail.

    • If you are not aware of already having a UW "NetID" account (i.e. you have never previously been affiliated with the UW), click Yes - I am new to the UW.
    • If you have any previous affiliation with the UW, even if it is no longer active, click No - I have a previous relationship with the UW.
  2. The system will now determine whether you can activate your NetID immediately:
    • Immediate Activation: In some cases, your new NetID will be immediately ready for you to activate it. In that case you will next see these instructions. Click Set up your NetID. If you need to return to this page for any reason, simply use the "Get Started" link in the e-mail sent to you previously with the subject line "UW-Madison: Access Your Online Course Site."

      If you are presented with this screen, proceed to the next section ("3. Setting up NetID").

    • Wait Before Activation: In other cases, you may have to wait up to a maximum of 24 hours in rare cases when thousands of students are simultaneously activating NetIDs. If there is a wait, you will see the following screen:

      In the event of a significant delay, the page may eventually refresh to display the following message:


      In these cases, you will be asked to wait for a separate e-mail notifying you when your new NetID is ready to activate.

      Subject:Next Step: Activate your NetID for your UW-Madison course

      Click Begin NetID Activation which will take you to a personalized web page at

  1. Whenever your new NetID is ready for activation, the website will show you the message below. Click Set up your NetID. If you need to return to this page for any reason, simply use the "Get Started" link in the e-mail sent to you previously with the subject line "UW-Madison: Access Your Online Course Site."

  2. A separate browser window will open up and take you through the standard UW-Madison NetID activation process. Be sure to keep a record of your NetID! The first screen is shown below.

    The entire NetID activation process is described separately at NetID - Activating Your Account. You must complete this process within 30 minutes. If you do not complete it in time, return to the screen that should still be open and start the activation process again. If necessary, you can also start over with the "Get Started" link in the e-mail you previously received.

  3. Once you see the screen below, your NetID is ready for use. Be sure to record the choices you made. You can now close this browser window.

  4. After closing the separate NetID activation window, the website will automatically show the message below within seconds of successful NetID activation. If necessary, you can instead return here by using the "Get Started" link in the e-mail you previously received. Click "Login to my Course Dashboard." You will then be asked to log in using your brand-new NetID.

  1. After you log in with your NetID, you will arrive at "My Course Dashboard." You should see links for the online course site(s) for the course you just registered for. You can bookmark this page to quickly return to your course site(s) in the future. The address is The "Warning: Partial List of Courses" is expected and can be ignored as long as you see the sites for your courses.

    • Note: If your course does not appear in the dashboard, you may be able to find it by clicking the link for Direct Access to: Moodle.

If you do not know your NetID, but you do know your password, you can recover your NetID via the Recovery Utility:

If you have forgotten your password and need it reset, please contact the DoIT Help Desk for assistance. Please note that you will need to be able to access the email account that you used to register for your course during the call, as that will be used in the password reset process.

Keywords:Life-Long Life Long Learners enrollment registration l3 handling online learn@uw moodle courses continuing studies usi noncredit non-credit wisconsin "small business development center" sbdc "entrepreneurial training program" pharmacy "professional development"   Doc ID:58890
Owner:Alan N.Group:DoIT Help Desk
Created:2015-12-11 16:30 CSTUpdated:2016-11-17 11:17 CST
Sites:DoIT Help Desk
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