MyUW - Fixed - MyUW won't load on slow connections

This article describes an issue where MyUW won't load if access is attempted from a slow connection.

Resolution

This issue was resolved as of February 22nd, 2016. MyUW should now load on slower internet connections. Thank you for your patience.

Nature of the Issue

Attempts to access MyUW from a slow internet connection may not load MyUW properly (the threshold varies, but testing suggests that connections slower than approximately 500kbps will fail).

loading.png

Workaround

Depending on connection speed, repeatedly refreshing the page may allow MyUW to fully load as more information is cached.



Keywords:myuw slow load times bug known issue broken   Doc ID:59058
Owner:Will C.Group:My UW-Madison Portal
Created:2015-12-18 15:19 CDTUpdated:2016-02-22 13:16 CDT
Sites:DoIT Help Desk, My UW-Madison Portal
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