WiscIT - Accessing Journal Notes in the WebClient

Starting in Version 7.02, the web client for WiscIT powered by Cherwell has been updated, this document gives an overview on how to access the journal notes and view options

Once you have logged into the web client and have accessed an incident you have two options for accessing journals and the entire toolbar across the bottom.

Journal View Options

Introduced in v7.02 there are 4 view options If you are using Horizontal or Vertical grid view, to toggle between journal entries you have to click on the Radial Button, if you click on the actual journal it will take you into the form view.