CCI Private Cloud - Default Networks Available to a Virtual Machine
VMs in CCI Private Cloud can be provisioned on the following networks:
Default networks
- VLAN 3025 (default)
- This is the default shared network on which customer VMs are provisioned. This network does not offer load balancing services. By default, all customers have access to this network.
- This subnet cannot be accessed from machines off-campus.
- Subnet: 10.128.254.0/24
- Subnet Mask: 255.255.255.0
- Gateway: 10.128.254.1
- IPv6 Subnet: 2607:f388:2:6003::/64
- VLAN 95
- This network does not offer load balancing services.
- This subnet's default firewall ruleset does not allow incoming connections from machines off-campus.
- Subnet: 128.104.50.0/24
- Subnet Mask: 255.255.255.0
- Gateway: 128.104.50.1
- IPv6 Subnet: 2607:f388:2:1::/64
Custom networks
- VLAN 96
- This network offers load balancing services. Customers must request access to this network.
- Network diagram: https://stats.net.wisc.edu/layer4/images/128-104-50.gif
- This subnet's default firewall ruleset does not allow incoming connections from machines off-campus.
- Subnet: 128.104.50.0/24
- Subnet Mask: 255.255.255.0
- Gateway: 128.104.50.1
- IPv6 Subnet: 2607:f388:2:1::/64
- This network offers load balancing services. Customers must request access to this network.
- VLAN 93
- This network does not offer load balancing services and has a very restrictive default firewall ruleset.
- Customers must request access to this network.
- Subnet: 128.104.221.0/25
- Subnet Mask: 255.255.255.128
- Gateway: 128.104.221.129
To request the ability to provision VMs on non-default networks or to request changes to the default firewall ruleset (52058) email cci-virtualization@wisc.edu or contact the DoIT Help Desk with your request.
To request that a specific Distributed Datacenter Network (DDN) be made available to your business group, email cci-virtualization@wisc.edu or contact the DoIT Help Desk with your request.
Incident Reporting & Technical Support
CCI Private Cloud Incident Reporting
- Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
- Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.
CCI Private Cloud Technical Support
- Customers should contact the DoIT Help Desk or email cci-virtualization@wisc.edu with support requests.
- CCI Private Cloud technologists will respond to all support requests by the end of the following business day.