Help Desk - IT Help Desks at UW-Madison

This document provides contact information for other known Information Technology help desks here at UW-Madison.

Division Phone Email URL
Campus-wide Support
DoIT Help Desk supports Office 365, Learn@UW, and other DoIT-provided services (608) 264-HELP help@doit.wisc.edu https://kb.wisc.edu/helpdesk/page.php?id=1
Application Review for Research Oversight at Wisconsin (ARROW)
Supported by ARROW IRB Help Desk (608) 262-0041 arrow-alert@lists.wisc.edu http://arrow.wisc.edu
Athletics
Supported by Athletics Help Desk (608) 265-6146 helpdesk@athletics.wisc.edu N/A
School of Business
Supported by Information Technology Solutions (608) 262-6868 support@bus.wisc.edu https://bus.wisc.edu/about-us/faculty-staff-resources/information-technology-solutions
Business Services(BusSvc)
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Center for Quality and Productivity Improvement (CQPI)
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Civil and Environmental Engineering (CEE)
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
College of Agricultural & Life Sciences
Most users supported by Administrative Computing Services Varies helpdesk@cals.wisc.edu https://it.cals.wisc.edu/
Department of Biochemistry users (608) 265-4695 itsupport@biochem.wisc.edu https://biochem.wisc.edu/intranet/it
Classroom Media Support
Classrooms with touchscreen controls are supported by Classroom Media Support (608) 890-4900 av@fpm.wisc.edu https://av.fpm.wisc.edu/
Dean of Students
Supported by DoIT Help Desk/Repair and Desktop Support (608) 264-HELP (Option 5) support@doit.wisc.edu http://helpdesk.wisc.edu/page.php?id=1
Division of Continuing Studies (DCS)
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Division of Information Technology
Supported by DoIT Help Desk/Repair and Desktop Support (608) 264-HELP (Option 5) support@doit.wisc.edu http://helpdesk.wisc.edu/page.php?id=1
Electrical and Computer Engineering (ECE)
Supported by Computer-Aided Engineering (CAE) (608) 262-5349 helpdesk@cae.wisc.edu http://www.cae.wisc.edu
Graduate School
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
School of Education
School of Education users supported by MERIT Help Desk (608) 265-4773 helpdesk@education.wisc.edu https://merit.education.wisc.edu/get-help/contact-help-desk/
WCER users supported by WCER Technical Services (608) 263-4333 support@wcer.wisc.edu https://mywcer.wisc.edu/tech-support/
College of Engineering
Supported by Computer-Aided Engineering (CAE) (608) 262-5349 helpdesk@cae.wisc.edu http://www.cae.wisc.edu
Enrollment Management (Admissions/Registrar/Financial Aid employees)
Supported by DoIT(608) 264-4357support@doit.wisc.eduhttps://helpdesk.wisc.edu
Facilities Planning and Management (FPM)
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
University Housing
Housing employees supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Campus Network (Housing) - Residents living in University Housing (Residence Halls and University Apartments) are supported via the DoIT Help Desk (608) 264-HELP help@doit.wisc.edu http://kb.wisc.edu/helpdesk/page.php?id=1
School of Human Ecology
Supported by SoHE Building Infrastructure and Technology Services (BITS) (608) 265-0534 bits@sohe.wisc.edu https://sohe.wisc.edu/getting-things-done-at-sohe/#technology
Office of Business Engagement (Formerly Corporate Relations, OCR)
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Office of Equity and Diversity (OED)
Supported by DoIT (608) 264-4357 help@doit.wisc.edu
https://helpdesk.wisc.edu
Office of Human Resources
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Office of Legal Affairs (OLA)
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Office of Student Financial Aid (OSFA)
Supported by DoIT (608) 264-4357 help@doit.wisc.edu
https://helpdesk.wisc.edu
Recreational Sports
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Student Housing
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
University Health Services (UHS)
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
UW E-Business Consortium (UW-EBC)
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Vice Chancellor for Finance and Administration (VCFA)
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Wisconsin Union
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Law School
Supported by Law School Help Desk, Media & AV Services (608) 262-5242 help@law.wisc.edu http://law.wisc.edu/help/
College of Letters & Science
Some users supported by Learning Support Services (TechZone) (608) 262-5454 techzone@lss.wisc.edu http://lss.wisc.edu/services/techzone/
Computer Sciences labs supported by Computer Systems Lab (608) 262-2389 lab@cs.wisc.edu http://www.cs.wisc.edu/csl/
Social Sciences Computing Cooperative users (608) 262-9917 helpdesk@ssc.wisc.edu http://www.ssc.wisc.edu/sscc/helpdesk.htm
L&S Administration and Student Academic Affairs supported by the DoIT Help Desk (Level 2) (608) 264-HELP (Option 5) support@doit.wisc.edu
http://kb.wisc.edu/helpdesk/page.php?id=1
General Library
Supported by Library Technology Group (608) 262-8880 Via webform https://www.library.wisc.edu/help/technical-assistance/
School of Medicine and Public Health
Consult the full list of Primary Departmental IT Contacts in SMPH if a department is not listed below. N/A N/A https://it.med.wisc.edu/departmental-it-resources/
Administration supported by John Galli (608) 262-5709 jagalli@wisc.edu N/A
Anesthesiology (608) 263-0481 admin@anesthesia.wisc.edu N/A
Biomedical Computing Group (608) 265-6677 support@biostat.wisc.edu https://bcg.biostat.wisc.edu/
UW Carbone Comprehensive Cancer Center supported by Department of Medicine Help Desk (608) 265-4466 help@medicine.wisc.edu https://www.medicine.wisc.edu/infosys/infosysmain
Dermatology (608) 287-2629 support@dermatology.wisc.edu https://dermatology.wisc.edu/contact/information-systems/
Family Medicine (608) 265-5869 helpdesk@fammed.wisc.edu N/A
Health Sciences Learning Center (HSLC) users supported by DoIT Help Desk/HSLC (608) 264-HELP (Option 5) support@doit.wisc.edu https://kb.wisc.edu/smph/
Human Oncology users supported by Matt Schultz (608) 262-9013 schultz@mail.humonc.wisc.edu N/A
Department of Medical History and Bioethics (608) 263-3414 medhisteth@med.wisc.edu https://medhist.wisc.edu/index.shtml
Department of Medicine (DOM) (608) 265-4466 help@medicine.wisc.edu https://www.medicine.wisc.edu/infosys/infosysmain
Neurosurgery users supported by Chad Krueger N/A krueger@neurosurgery.wisc.edu N/A
Neurology users supported by Aaron Smetana N/A smetana@neurology.wisc.edu N/A
Obstetrics & Gynecology users supported by Chad Craighill (608) 417-4220 craighill@wisc.edu N/A
Ophthalmology users supported by Chris Geier (608) 262-3214 N/A N/A
Orthopaedics and Rehabilitation (608) 265-0031 ithelp@ortho.wisc.edu N/A
Pathology (608) 261-1197 fmadison@facstaff.wisc.edu N/A
Pediatrics (608) 263-3060 help@pediatrics.wisc.edu N/A
Physical Therapy (608) 265-0031 ithelp@pt.wisc.edu N/A
Psychiatry/WISPIC (608) 262-7622 helpdesk@psychiatry.wisc.edu N/A
Radiology (608) 265-9572 rad-help@uwhealth.org N/A
Rehabilitation Medicine (608) 263-2060 N/A N/A
Shared Services IT - Administration/Neuroscience/CRB (608) 264-HELP (Option 5) support@doit.wisc.edu http://it.med.wisc.edu/about-us/shared-services/
Surgery (608) 265-5656 help@surgery.wisc.edu N/A
School of Pharmacy
Supported by Instructional & Information Technology N/A Via webform http://pharmacy.wisc.edu/iit
School of Veterinary Medicine
Supported by Vet Med Information Technology Dept (608) 265-6300 it-support@vetmed.wisc.edu https://it.vetmed.wisc.edu
Waisman Center
Supported by Waisman Center Help Desk (608) 890-1000
http://www.waisman.wisc.edu/computing/help.php
International Division
Supported by AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
UW Shared Services
Shared Services HRS Issues (608) 262-0600 serviceoperations@uwss.wisconsin.edu https://uwservice.wisconsin.edu/contact/
Shared Services Email Issues (608) 262-7653 helpdesk@uwsa.edu N/A
Miscellaneous Groups
UW Hospital Help Desk (Supported by UW Health) (608) 265-7777 N/A N/A
UW Health Help Desk (608) 265-7777 N/A N/A
UW Medical Foundation Help Desk (608) 829-5474 N/A N/A
Wisconsin Union IT Support N/A pchelp@union.wisc.edu
N/A
Wisconsin Institute for Discovery (WID) (608) 316-4911 service@discovery.wisc.edu N/A
Wisconsin State Laboratory of Hygiene (WSLH) (608) 221-6269allen.benson@slh.wisc.eduN/A 

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