IT Help Desks at UW-Madison

This document provides contact information for known Information Technology Help Desks here at UW-Madison. You can sort alphabetically by Division/Department or organize by the support group.

Campus-wide Support DoIT Help Desk supports Office 365, Learn@UW, MFA-Duo, and other DoIT-provided services (608) 264-4357 help@doit.wisc.edu https://kb.wisc.edu/helpdesk/page.php?id=1
Application Review for Research Oversight at Wisconsin (ARROW) ARROW IRB Help Desk (608) 262-0041 arrow-alert@lists.wisc.edu http://arrow.wisc.edu
Athletics Athletics Help Desk (608) 265-6146 helpdesk@athletics.wisc.edu
School of Business Information Technology Solutions (608) 262-6868 support@bus.wisc.edu https://bus.wisc.edu/about-us/faculty-staff-resources/information-technology-solutions
Business Services (BusSvc) AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Center for Quality and Productivity Improvement (CQPI) AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Civil and Environmental Engineering (CEE) AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
College of Agricultural & Life Sciences Most users are supported by Administrative Computing Services Varies helpdesk@cals.wisc.edu https://it.cals.wisc.edu/
Department of Biochemistry users Biochemistry IT Group (608) 265-4695 itsupport@biochem.wisc.edu https://biochem.wisc.edu/intranet/it
Classroom Media Support Classrooms with touchscreen controls are supported by Classroom Media Support (608) 890-4900 av@fpm.wisc.edu https://av.fpm.wisc.edu/
Dean of Students DoIT Help Desk and DoIT Departmental Support  (608) 264-4357 (Option 5) support@doit.wisc.edu https://kb.wisc.edu/helpdesk/page.php?id=1
Division of Continuing Studies (DCS) AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Division of Information Technology DoIT Help Desk and DoIT Departmental Support  (608) 264-4357 (Option 5) support@doit.wisc.edu http://helpdesk.wisc.edu/page.php?id=1
Electrical and Computer Engineering (ECE) Computer-Aided Engineering (CAE) (608) 262-5349 helpdesk@cae.wisc.edu http://www.cae.wisc.edu
Graduate School AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
School of Education MERIT Help Desk (608) 265-4773 helpdesk@education.wisc.edu https://merit.education.wisc.edu/get-help/
Wisconsin Center for Education Research (WCER) WCER Technical Services (608) 263-4333 support@wcer.wisc.edu https://mywcer.wisc.edu/tech-support/
College of Engineering Supported by Computer-Aided Engineering (CAE) (608) 262-5349 helpdesk@cae.wisc.edu http://www.cae.wisc.edu
Enrollment Management (Admissions/Registrar/Financial Aid employees) DoIT Help Desk and DoIT Departmental Support  (608) 264-4357 (Option 5) support@doit.wisc.edu https://helpdesk.wisc.edu
Facilities Planning and Management (FPM) AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
University Housing AIMS (Housing employees) (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Residents living in University Housing Campus Network (Housing) - Residents living in University Housing (Residence Halls and University Apartments) are supported via the DoIT Help Desk (608) 264-4357 help@doit.wisc.edu http://kb.wisc.edu/helpdesk/page.php?id=1
School of Human Ecology SoHE Building Infrastructure and Technology Services (BITS) (608) 265-0534 bits@sohe.wisc.edu https://sohe.wisc.edu/getting-things-done-at-sohe/#technology
Office of Business Engagement (Formerly Corporate Relations, OCR) AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Office of Equity and Diversity (OED) DoIT Help Desk (608) 264-4357 help@doit.wisc.edu https://helpdesk.wisc.edu
Office of Human Resources AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Office of Legal Affairs (OLA) AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Office of Student Financial Aid (OSFA) DoIT Help Desk (608) 264-4357 help@doit.wisc.edu https://helpdesk.wisc.edu
Recreation & Wellbeing (RecWell) AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Student Housing AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
University Health Services (UHS) AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
UW E-Business Consortium (UW-EBC) AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Vice Chancellor for Finance and Administration (VCFA) AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Wisconsin Union AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
Law School Law School Help Desk, Media & AV Services (608) 262-5242 help@law.wisc.edu http://law.wisc.edu/help/
College of Letters & Science

Some users supported by Learning Support Services (TechZone)

(all others supported by DoIT Help Desk Departmental Support)

(608) 262-5454 techzone@lss.wisc.edu http://lss.wisc.edu/services/techzone/
Computer Sciences Labs Computer Sciences labs supported by Computer Systems Lab (608) 262-2389 lab@cs.wisc.edu http://www.cs.wisc.edu/csl/
Social Sciences Computing Cooperative users SSCC Help Desk (608) 262-9917 helpdesk@ssc.wisc.edu http://www.ssc.wisc.edu/sscc/helpdesk.htm
L&S Administration and Student Academic Affairs DoIT Help Desk and DoIT Departmental Support  (608) 264-4357 (Option 5) support@doit.wisc.edu http://kb.wisc.edu/helpdesk/page.php?id=1
General Library Library Technology Group (608) 262-8880 Via webform https://www.library.wisc.edu/help/technical-assistance/
School of Medicine and Public Health Consult the full list of Primary Departmental IT Contacts in SMPH See URL See URL https://it.med.wisc.edu/departmental-it-resources/
SMPH - Administration SMPH Shared Services IT (608) 262-5709 jagalli@wisc.edu
SMPH - Anesthesiology Anesthesiology department support (608) 263-0481 support@anesthesia.wisc.edu
SMPH - Biomolecular Chemistry Internally supported (608) 262-1184 jmoliva@wisc.edu
SMPH - Biostatistics and Medical Informatics Internally supported (608) 262-5757 sysreq@biostat.wisc.edu
SMPH - Biomedical Computing Group Biomedical Computing Group Help Line (608) 265-6677 support@biostat.wisc.edu https://bcg.biostat.wisc.edu/
SMPH - Carbone Cancer Center and Biomedical Informatics Department of Medicine Help Desk (608) 265-4466 help@medicine.wisc.edu https://helpdesk.medicine.wisc.edu/hc/en-us
SMPH - Cell and Regenerative Biology SMPH Shared Services IT (608) 264-4357 (Option 5) support@med.wisc.edu https://it.med.wisc.edu/about-us/shared-services
SMPH - Dermatology Internally supported (608) 287-2629 dlorman@dermatology.wisc.edu https://dermatology.wisc.edu/contact/
SMPH - Emergency Medicine Department of Medicine Help Desk (608) 263-0340 help@medicine.wisc.edu https://helpdesk.medicine.wisc.edu/
SMPH - Family Medicine and Community Health Internally supported (608) 265-5869 helpdesk@fammed.wisc.edu
SMPH - Fundus Photograph Reading Center Internally supported (608) 265-0037 jallan@rc.ophth.wisc.edu
Health Sciences Learning Center (HSLC) Users SMPH Shared Services IT (608) 264-4357 (Option 5) support@doit.wisc.edu https://it.med.wisc.edu/about-us/shared-services/
SMPH - Human Oncology Internally supported (608) 262-9013 support@humonc.wisc.edu
SMPH - Medical Genetics Internally supported (608) 263-9898
SMPH - Medical History and Bioethics SMPH Shared Services IT (608) 264-4357 (Option 5) support@med.wisc.edu https://it.med.wisc.edu/about-us/shared-services
SMPH - Medical Physics Internally supported https://www.medphysics.wisc.edu/
SMPH - Department of Medicine (DOM) Supported by the Department of Medicine Help Desk (608) 265-4466 help@medicine.wisc.edu https://helpdesk.medicine.wisc.edu/
SMPH- Neurology Internally supported (608) 263-9619 helpdesk@neurosurgery.wisc.edu https://helpdesk.neurology.wisc.edu/secure/Dashboard.jspa
SMPH- Neuroscience SMPH Shared Services IT (608) 264-4357 (Option 5) support@med.wisc.edu https://it.med.wisc.edu/about-us/shared-services
SMPH- Neurosurgery Internally supported (608) 265-0458 help@neurosurgery.wisc.edu
SMPH - Obstetrics & Gynecology Chad Craighill (608) 417-4220 craighill@wisc.edu
SMPH - Oncology SMPH Shared Services IT (608) 264-4357 (Option 5) support@doit.wisc.edu http://it.med.wisc.edu/about-us/shared-services/
SMPH - Ophthalmology and Visual Sciences Chris Geier (608) 262-3214 cjgeier@wisc.edu
SMPH - Orthopaedics and Rehabilitation Internally supported (608) 265-0031 ithelp@ortho.wisc.edu
SMPH - Pathology and Laboratory Medicine Internally supported (608) 261-1197 support@pathology.wisc.edu
SMPH - Pediatrics Pediatrics Computer Support Helpdesk (608) 263-3060 help@pediatrics.wisc.edu http://www.pediatrics.wisc.edu/directory/computer-services/
SMPH - Physical Therapy Internally supported (608) 265-0031 ithelp@pt.wisc.edu
SMPH - Population Health Sciences SMPH Shared Services IT (608) 264-4357 (Option 5) support@doit.wisc.edu http://it.med.wisc.edu/about-us/shared-services/
SMPH - Psychiatry/WISPIC Supported by Psychiatry Help Desk (608) 262-7622 helpdesk@psychiatry.wisc.edu http://helpdesk.psychiatry.wisc.edu/contact-us/
SMPH - Radiology Internally supported (608) 265-9572 rad-help@uwhealth.org
SMPH - Shared Services IT: Administration/Neuroscience/CRB Supported by Shared Services IT (608) 264-4357 (Option 5) support@doit.wisc.edu http://it.med.wisc.edu/about-us/shared-services/
SMPH - Surgery Internally supported (608) 265-5656 help@surgery.wisc.edu http://www.surgery.wisc.edu/employee-remote-access/
SMPH - Urology Internally supported (608) 265-0031 ithelp@ortho.wisc.edu
School of Nursing Internally supported (608)-263-5336 uwsonit@son.wisc.edu https://nursing.wisc.edu/staff/technology-information/
School of Pharmacy Instructional & Information Technology Via webform
School of Veterinary Medicine Vet Med Information Technology Dept (608) 265-6300 it-support@vetmed.wisc.edu https://it.vetmed.wisc.edu
Waisman Center Waisman Center Help Desk (608) 890-1000 help@waisman.wisc.edu http://www.waisman.wisc.edu/computing/help.php
International Division AIMS (608) 265-6900 help@aims.wisc.edu https://www.aims.wisc.edu/aims-help-desk/
UW Shared Services UW System Service Operations (608) 262-0600 serviceoperations@uwss.wisconsin.edu https://uwservice.wisconsin.edu/contact/
Shared Services Email Issues UW System Administration (608) 262-7653 helpdesk@uwsa.edu
UW Hospital Help Desk UW Health (608) 265-7777
UW Health Help Desk UW Health (608) 265-7777
UW Medical Foundation Help Desk UWMF Help Desk (608) 829-5474
Wisconsin Union IT Support Internally supported pchelp@union.wisc.edu
Wisconsin Institute for Discovery (WID) Internally supported (608) 316-4911 service@discovery.wisc.edu
Wisconsin State Laboratory of Hygiene (WSLH) Allen Benson  (608) 221-6269 allen.benson@slh.wisc.edu  

See Also: