SMPH Administration - Request an Office 365 Service Account

Create a shared email account in Office 365 for your department's or group's business correspondence.

Departments or groups in SMPH administration use shared email accounts for special purpose correspondence, or to separate business correspondence from personal email accounts.  In Office 365 these are called Service Accounts.  You may select from two email domains for your Service Account -- and  

To request a Service Account send an email message to, specifying the following:
  • Email address requested (e.g.,
  • Title for the account (e.g., "MyDepartment Feedback")
  • Short description of the purpose (e.g., "Collect responses to surveys")
  • NetIDs to be linked to the account (must be Office 365 users) or a forwarding address
The account will be configured for you, and added the Office 365 global address list.  

Specified linked NetIDs, will find the account added automatically in their list of available accounts, at the Office 365 Web App login, or in desktop Outlook.

If users will access the account from a mobile device you must also specify a password to be shared.
See also:

How to access a Service Account:

Keywords:365 service departmental shared email   Doc ID:60544
Owner:Adrian G.Group:School of Medicine and Public Health
Created:2016-02-08 12:06 CDTUpdated:2016-04-18 16:17 CDT
Sites:School of Medicine and Public Health
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