Chat with an Agent!

LiveChat is available 8am to 10pm, 7 days a week. If you would like help outside of these hours, please email us at help@doit.wisc.edu, and an agent will respond as soon as possible during the hours of 7am to 11pm.

No account information (This includes: NetID information and Campus ID) may be collected or given out via LiveChat.

Click the red speech bubble icon in the lower-right corner of the screen to chat!

For login-related issues, please see the following resources:

If you have problems initiating a LiveChat session, or need further assistance with your NetID, password, or other account information, please call the DoIT Help Desk at +1-608-264-4357 (264-HELP)

LiveChat Features

LiveChat provides the following features:

LiveChat has been tested and is known to work with the following web browsers/OS's: