Office 365 - How do I turn off or deactivate my account?

There may come a time when you no longer want to use your UW-Madison Office 365 account. This document will explain the different options you have depending on your status with the university.

Important: If you are receiving unwanted spam emails, please review the following documents:

Can my account be deactivated/turned off?

This will depend on your status with the university, or the type of account you have:

  • All faculty/staff/students have an Office 365 account in the format of Unless directed by the Office of Cybersecurity, these accounts will remain active.
  • If you are no longer affiliated with university (terminated faculty/staff or inactive student), you will still have an Office 365 until a deactivation process is implemented in the future. You do not need to continue to use your UW-Madison Office 365 account. If you still wish to receive emails that are sent to the account, you can set up a forward: Office 365 - Set/Manage a Forward on a NetID or Service Account.

  • If you no longer want mail sent to a Faculty/Staff/Student or other alternate address, review the following document: Office 365 - Manage Alternate Email Addresses.

  • If the account you are using is a Service account, it can be deleted. Contact your local IT/Domain administrator to help you with this process.

Keywords:microsoft office365 o365 spam email disable deactivate delete service account affiliated alternate remove turn off stop address get rid netid primary first.last   Doc ID:65050
Owner:Ara M.Group:Office 365
Created:2016-07-11 14:52 CDTUpdated:2017-06-08 13:24 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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