WiscIT - Manually Create or Update Connection

Notice: Do not update your connection until after the system has been migrated, August 7th, starting at 7 PM

  • If you are not presented with the connection options like the image below you will first need to log in to update your connection 
    • Once logged into Cherwell, go to File->Logout and select Change Connection, this will give you a connect to Cherwell window.

    connection1.png

To Update a connection

  • Select the connection and click Edit.
  • Update the URL to tcp://wiscit.wisc.edu in the URL field

  • Click Next

  • Click Finish

To Add a new connection

  • Click Add on the Connect to Cherwell Service Management Screen


  • Click Next on the Connection Wizard screen

  • Select Connect to a Cherwell Server and click Next

  • Enter tcp://wiscit.wisc.edu in the URL field and click Next

  • Enter "WiscIT" in the name field and click Next

  • Click Finish





    Keywords:Configure wiscit cherwell create connection   Doc ID:65759
    Owner:Chris G.Group:DoIT Help Desk
    Created:2016-08-02 14:57 CDTUpdated:2016-08-03 16:34 CDT
    Sites:DoIT Help Desk, DoIT Staff, WiscIT - Wisconsin IT Service Manager
    Feedback:  0   0