Blackboard Collaborate Ultra: Avoiding infinite window when sharing application

When sharing an application or screen in Collaborate with the Ultra experience, it is possible to inadvertently produce a tunnel view, or infinite-window effect. This will occur when the screen or browser that is selected for sharing is displaying the Collaborate with the Ultra experience session at the time.

There are a number of ways to avoid this behavior, such as:
  • If two or more monitors are available, ensure that the window hosting the Collaborate session is moved off of the screen that will be shared prior to initiating a screen share.
  • Share an individual application as opposed to the entire screen.
  • Prior to sharing the browser that hosts the Collaborate session, open a new browser window to use for shared content.
  • If multiple browsers are available, use one to host the session, and one to host the shared content.

Keywords:Blackboard, Collaborate Ultra, Web Conferencing, recordings, application sharing, infinite window   Doc ID:67173
Owner:Peter M.Group:Blackboard Collaborate
Created:2016-09-23 09:11 CDTUpdated:2016-09-23 09:15 CDT
Sites:Blackboard Collaborate, DoIT Help Desk
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