Symantec Endpoint Protection - Manually Updating Definitions

Campus licenses for Symantec Endpoint Protection expire on June 24, 2020 for Students and July 31, 2020 for Faculty and Staff. You can learn more about the license expiration and recommended antivirus solutions at Campus Symantec License Expiration - Summer 2020.

This document explains how to update Symantec Endpoint Protection definitions by running LiveUpdate. TEM managed clients should receive updates automatically from the server. If a client is not receiving updates automatically, follow this process.

  1. Double-click on the yellow shield located in the system tray at the bottom right-hand side of the desktop.
    • If the yellow shield is not in the system tray, click Start > All Programs > Symantec Endpoint Protection > Symantec Endpoint Protection.

  2. Click LiveUpdate in the Symantec Endpoint Protection window to download and install the latest virus definitions.
  3. Updates will automatically download and install once LiveUpdate is selected.
  4. Click Close when the LiveUpdate has completed.
  5. Finishedl
  6. If LiveUpdate fails, run it once more. If it still fails, contact the DoIT Help Desk for further assistance.