Qualtrics Survey Hosting - Surveys Can No Longer Be Sent from @wisc.edu Address

Starting on January 9, 2017, the Qualtrics mailer will not longer provide the option of sending the survey invitations as any @wisc.edu email address.

Background

This email communication was sent to the 7,000+ Qualtrics users who logged in during the past year. Based on mail logs, there were only ~6-8 users who actually changed the 'from' address on their Qualtrics surveys but that doesn't capture users who are only sending to external addresses.

There is also an announcement posted at: http://survey.wisc.edu


Sent: Wednesday, December 28, 2016 4:09 PM
Subject: Upcoming changes to Qualtrics Mailer begins on Jan 9th

Qualtrics user:

The Change

On January 9th, Qualtrics Mailer will no longer provide the option to email survey invitations using an @wisc.edu email address. This change will not affect your ability to email Anonymous Links from your UW-Madison Office 365 account.

The Problem

Currently, individuals emailing survey invitations from Qualtrics Mailer have the option to send as any @wisc.edu email address (e.g., bbadger@wisc.edu). This has led to deliverability and security issues.

Best Practices

To ensure your survey invitations are not marked as spam, use the following Qualtrics domains:

  • @qemailserver.com
  • @qualtrics-survey.com
  • @qualtrics-research.com

Learn more about survey best practices.

Questions

If you have any questions, contact survey-admins@lists.wisc.edu

Thank you,

UW-Madison Qualtrics team




Keywords:mailer wisc.edu outgoing emails sender sending from header reply-to invitations   Doc ID:69806
Owner:Jeannine B.Group:UW-Madison Qualtrics Survey Hosting
Created:2017-01-06 12:07 CDTUpdated:2017-01-19 12:21 CDT
Sites:DoIT Help Desk, UW-Madison Qualtrics Survey Hosting
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