MyUW - Bug - Attempts to access decommissioned apps route to homepage

Describes an issue where apps that have been turned off remain on the homepage, but are inaccessible.

Nature of the Issue

If a user has added an app to their homepage and that app is decommissioned/turned-off, the tile will remain on their homepage. Attempts to access the app via clicking on the tile will return to the homepage.

Currently, apps of note that may still be on a user's homepage are Advisee Lookup and Academic Advisors List of Advisees. Advisors attempting to access these apps should instead use the Advising Gateway.

Workaround

To resolve this issue, simply hover the mouse cursor over the tile for the decommissioned app and click the "X" in the corner of the tile.

If you are unsure whether or not an app has been decommissioned, please contact the DoIT Help Desk.




Keywords:apps decommissioned turned off old homepage MyUW broken bug known issue   Doc ID:70086
Owner:Will C.Group:My UW-Madison Portal
Created:2017-01-19 16:14 CDTUpdated:2017-01-19 16:17 CDT
Sites:DoIT Help Desk, My UW-Madison Portal
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