Office 365 (Outlook on the web | Outlook 2016 for Windows/MacOS) - Create a contact

This document will provide instructions for creating a contact within Outlook on the web, Outlook 2016 for Windows, and Outlook 2016 for MacOS.

Note: After creating a contact, the contact will appear within auto-complete after 24 hours. Additionally, when updates are made to a contact, you will need to delete the updated contact from auto-complete, then wait 24 hours for auto-complete to be updated with the changes.


Creating a contact from scratch:

  1. Select the People icon from the app launcher near the top-left corner of the screen.

    People view

  2. Under Your contacts in the left pane, select the folder that you want to create the contact in. If Your contacts is selected rather than a particular folder, the new contact is created in the Contacts folder.

    Your contacts menu

    Important: Before you create a new contact, make sure you select the folder in the left pane that you want to create it in. After you create a contact, it isn't possible to move it to a different folder. To store a contact in a different folder after you create it, delete the contact and then re-create it in the other folder.

  3. On the toolbar near the top of the screen, select New > Contact.

    Create new contact

  4. In the 'Add contact' window that opens, fill in the details that you want.
  5. Click Save when you're done to save the contact.

Creating a contact from an email message:

  1. In an email message, select the name of the sender/recipient that you want to add to your contacts.
  2. On the contact card that appears for that person, click More actions (...) > Add to contacts.

    Contact card

  3. In the 'Add contact' window that opens, fill in the details that you want.
  4. Click Save to add the card to your Contacts folder.

    Important: When you create a contact in this way, it isn't possible to save the contact in a different folder or to move it to a different folder.

Creating a contact:

  1. Select the People icon in the navigation bar near the bottom of the screen.

    People

  2. Within the 'New' group on the top menu bar, click New Contact, or press CTRL + N.

    New contact

  3. In the new window that opens, fill in the details that you want.
  4. Click Save & Close when you're done to save the contact. If you want to create another contact, click Save & New.

Other ways to create contacts:

Creating a contact:

  1. Select the People icon in the navigation bar near the bottom of the screen.

    People icon

  2. Within the 'Home' tab on the top menu bar, click New Contact.

    New contact

  3. In the new window that opens, fill in the details that you want.
  4. Click Save & Close when you're done to save the contact.



Keywords:microsoft ms office365 o365 owa ol macos apple windows people address book import export move save change remove   Doc ID:70734
Owner:Ara M.Group:Office 365
Created:2017-02-16 12:32 CDTUpdated:2017-06-08 13:23 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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