L3 Administrative Tool

How to use the L3 Administrative tool to monitor and assist the progress of incoming registrants who use the L3 process to get access to online course sites.

How to Navigate to the Tool

The first screen you see after logging in to CSIS is the Programs tab. From there:
  1. Click the "Reports" second-row tab.
  2. Click the drop-down list of available reports.
  3. Select the "L3 Administrative Report tool."

screenshot of navigation to the report

The tool is best used with a widescreen display, so that you can see all columns:

screenshot of report at full width

Explanation of Column Headings

Registration Key
This is the personalized or "magic" part of the link used for this particular learner's Get Started link, unique for this particular registration. You can therefore use this code to "build your own" Get Started email for this particular learner with the "magic link" for this person to get LMS access. Add the Registration Key to the end of this URL: https://welcome.csis.wisc.edu/Registration.aspx?LLL=

Created Date
Date and time this registration was completed in USI.

Get Started Link Clicked
The date and time that someone (anyone) most recently clicked this particular Get Started link. This can be useful to determine whether (and when) the Get Started email was definitely received and furthermore used. "N/A" means this particular Get Started link has never been used, so far.

PVI This is a UW-Madison internal database identifier associated with this person. May be useful in the context of communication with CSIS Support or DoIT about NetID problems for this person.

Activation Key Pending
This will show "Yes" only during the - usually very brief - period between when a learner has requested a new NetID for themselves (which necessarily implies they successfully used their Get Started link) and the corresponding NetID activation key became available and was sent over to the learner. If this remains "Yes" for more than 24 hours then there is definitely a technical problem somewhere between CSIS and the NetID service, please contact CSIS Support. Usually it should not show "Yes" for more than 30 minutes or so.

PVI Verified
"Yes" is good. This means the person not only clicked through their Get Started link and followed instructions, but furthermore successfully used their NetID (logged in successfully) at the end of that process. This also means there are no more access barriers between the learner and their LMS course site.

Grant Access
"Yes" simply means that this particular person is currently eligible to access the associated LMS space(s) for this registration. "No" means either their registration has been cancelled or the date has passed set by your own rules for how long learners should be able to access these LMS spaces. (See LMS Spaces - Define the default rule for how long participants keep their LMS access and LMS Spaces - Manage how long individual participants keep their LMS access ).


Features

Search

screenshot of search boxThe search box at the upper-right corner is a powerful tool. As you begin typing any text there, you immediately see the report begin filtering out all rows that do not contain a match to what you are typing, looking across all columns simultaneously. For example, begin typing a learner's email address or  name, or a program number, or a date (in yyyy-mm-dd format).

At the bottom of the screen note the count of search results and the tool to navigate through the results.

screenshot of bottom of report showing filter stats and page navigation tool

Sort

screenshot of column heading after clickingYou can click the column headings marked with up/down arrows to immediately change the sort order to use that column, and to select either ascending or descending sort order.

Resend

Clicking a "Resend" button first poses an "Are you sure..." confirmation question, to make sure you did not accidentally click the button.

Once you confirm your intentions, CSIS immediately sends an identical copy of the original Get Started or NetID Activation email to the learner at the email address listed in the "Preferred Email" column.

Note that the "magic link" in the Get Started and NetID Activation emails are identical, just the subject line and body text are written for different situations. So only use the "NetID activation" resend button if you know all of the following are true:

  • This particular learner already successfully used their Get Started link and,
  • Via that process, requested a new NetID for themselves, and 
  • Their "Activation Key Pending" column shows "No," and
  • This learner has not yet activated (much less successfully used) that new NetID.

In all other situations just send the "Get Started" email.




Keywords:resend send "get started" email e-mail activation netid report welcome   Doc ID:71851
Owner:Alan N.Group:Continuing Studies Information System
Created:2017-03-20 09:15 CDTUpdated:2017-04-12 13:09 CDT
Sites:Continuing Studies Information System
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