WiscIT - Release Notes - 2017-01-13

On Friday, January 13th, the WiscIT Team rolled out a number of fixes and enhancements detailed below.

Sprint 33

Focus of this sprint was to rebuild task workflow and additional modifications, updates highlighted below:

General Incident Updates

  • Updated Repair and Apple Computers OS name format in specifics
  • Updated recipients on PAF form
  • Updated student pay raise form

General Problem Updates

  • Added exampls and help content to outage module
  • Added Problem Timers to remind folks of notification

Change/Configuration Updates

  • Deployed improved Firewall request workflow
  • New CI Field to delineate CI source, federated or manual
  • Added last modified date field to networking device form
  • Changing change type resetted the status, updated this to only populate when empty
  • Added Primary/Secondary Situation Manager.

Workflow Updates

  • Agreement emails were sending and status changed erroneously on blank end dates

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Keywords:wiscit cherwell release notes change log   Doc ID:72048
Owner:Chris G.Group:WiscIT - Wisconsin IT Service Manager
Created:2017-03-27 10:00 CDTUpdated:2017-03-27 10:17 CDT
Sites:DoIT Help Desk, WiscIT - Wisconsin IT Service Manager
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