WiscIT - Release Notes - 2017-03-03

On Friday, March 3rd, the WiscIT Team rolled out a number of fixes and enhancements detailed below.

Sprint 36


General Incident Updates

  • Created a Specific Handling Concatenation, adds specific information to team emails
  • Created DS Specifics
  • Removed required owner only on resolved
  • Added service team object to category
  • Updated UWSC Specific - updated campus field

General Problem Updates

  • Suppressed prompting for team when assigning to a new owner and problem is owned by a team

Change/Configuration Updates

  • Created FPM Change Type
  • CI, set maintenance field to read only
  • CI, created CI creation source field

Workflow Updates

  • Updated PAF to include transfer email

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Keywords:wiscit cherwell release notes change log   Doc ID:72128
Owner:Chris G.Group:WiscIT - Wisconsin IT Service Manager
Created:2017-03-29 10:53 CDTUpdated:2017-03-29 11:08 CDT
Sites:DoIT Help Desk, WiscIT - Wisconsin IT Service Manager
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