Cisco VoIP - Jabber for Voice Only Overview and Sign in Information

An overview of the Jabber client for the Cisco VoIP system

The UW's implementation of Jabber for Cisco currently has voice only features. Options such as instant messaging and WebEX will be added later. To read more about the VoIP project status, please see the project web site: https://voip.it.wisc.edu/. 

Your department's IT support can install the Jabber client. The Jabber client is only available for Windows and Mac operating systems. Linux users will need to use a Cisco telephone for voice service.

After opening the Jabber client from your desktop, you will sign into the client using your campus NetID credentials.

The first time you sign in you will need to use your netid@wisc.edu in the username field to get the UW-Madison sign in page.


jabber sign in window

Once at the UW-Madison NetID login page input your NetID and password and select Login. This will bring you to the Jabber client. 

Single sign-on window

Client Navigation

Answering and placing calls

Viewing call history

Voicemail

Changing communication methods

Customizng options



Keywords:cisco jabber voip voice soft client softphone windows mac   Doc ID:72533
Owner:ELIZABETH C.Group:Voice Services
Created:2017-04-12 10:47 CDTUpdated:2017-05-31 12:29 CDT
Sites:DoIT Help Desk, Voice Services
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