Cisco VoIP - Changing your personal preferences in the voicemail portal

How to customize settings in the voicemail portal

You must be first logged into the portal. See Cisco VoIP - Voicemail Portal Sign in and Overview

Messaging Assistant

Your voicemail account settings can be customized through the web browser. Click the Settings button to open the Messaging Assistant page.

Settings tab

Personal Preferences

When Messaging Assistant is first accessed, the Personal Options page is presented. Personal Options allows subscribers to play/record their name using either a phone or a microphone via a PC, add alternate spellings of their username and specify whether they want to be listed in the phone directory.

personal options dialog box

Changing Recorded Name 

A recorded name plays with messages that a subscriber leaves for other subscribers and identifies the subscriber in directory assistance. It also plays with any subscriber greetings that use system default recordings instead of personal recordings.

1. On the Media Player, enter phone number of phone in “Number or URI”, select the Record record button image button and record a name with the recording device.  Pick up the handset when the phone rings, wait for the tone, and then speak into the handset. For more information on using the Media Player, please see Cisco VoIP - Voicemail Media Player .

recording process box

2. When recording is finished, select the Stop stop button button. 

3. Select the Save button. 

Changing directory listing 

From the Personal Options page:

1. Check the List In Phone Directory check box to be listed or uncheck the List In Phone Directory check box to not be listed. Please note this is the Cisco directory and not the UW Directory.

directory listing checkbox

2. Select the Save button.  


If you need further help, please contact the DoIT Help Desk for assistance