Office 365 (Outlook on the web | Outlook 2016 for Windows/MacOS) - Reply, reply all, or forward an email

This document will provide instructions on how to reply, reply all, or forward an email in Outlook on the web, Outlook 2016 for Windows, and Outlook 2016 for MacOS.


  1. Select the Mail icon from the app launcher near the top-left corner of the screen.

    Mail icon

  2. Find the email that you would like to perform an action on. Highlight the message to open it in the reading pane, or double-click the message to open it in a new window.
  3. On the top menu bar, click the down arrow next to Reply to open up a context menu where you can select Reply, Reply all, or Forward.

    Reply, reply all, or forward

  1. Select the Mail icon from the navigation bar near the bottom-left corner of the screen.

    Mail icon

  2. Find the email that you would like to perform an action on. Highlight the message to open it in the reading pane, or double-click the message to open it in a new window.
  3. On the top ribbon, click the Home tab. Then click either the Reply, Reply All, or Forward buttons depending on the action you want to perform.

    Reply, reply all, or forward

  1. Select the Mail icon from the navigation bar near the bottom-left corner of the screen.

    Mail icon

  2. Find the email that you would like to perform an action on. Highlight the message to open it in the reading pane, or double-click the message to open it in a new window.
  3. On the top ribbon, click the Home tab. Then click either the Reply, Reply All, or Forward buttons depending on the action you want to perform.

    Reply, reply all, or forward




Keywords:microsoft ms office365 o365 reply to send fwd msg   Doc ID:73029
Owner:Ara M.Group:Office 365
Created:2017-05-01 10:51 CDTUpdated:2017-06-08 13:23 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
Feedback:  0   0