SFS -- Internet Explorer 'cannot find' Error When Printing

A "cannot find" error may be displayed when using Internet Explorer to print a screen in SFS applications like e-Reimbursement or the Student Information System (SIS). This is the result of a recent change.

If you are attempting to print an SFS screen using Internet Explorer, you may get an error if you are going to FILE and then PRINT. Instead, you should try: 1) FILE, 2) PRINT PREVIEW and 3) PRINT.

You should be able to print using Google Chrome but the entire screen may not appear on the paper copy.

Error Displayed When Printing

Internet Explorer
Cannot find ...://
Make sure the path or internet address is correct.

Printing via Print Preview

  1. click on FILE
  2. click on PRINT PREVIEW

    InternetExplorer-print_error.jpg

  3. click on PRINT



Keywords:e-reimbursement sis wisdm print preview cannot find path internet address chrome firefox HRS   Doc ID:74401
Owner:Chris M.Group:DoIT Help Desk
Created:2017-06-29 08:38 CSTUpdated:2017-07-07 16:47 CST
Sites:DoIT Help Desk
Feedback:  38   39