WiscVPN - Installing the Palo Alto GlobalProtect Client (Android)

This document will show how to download WiscVPN using the Palo Alto GlobalProtect App available on Android devices.

Note: This application has known functionality issues in which the user may be unable to connect after the initial setup. See workarounds below.

Installing the Palo Alto GlobalProtect App

    1. Navigate to the Google Play Store
    2. Search for the GlobalProtect App

GlobalProtect logo with install button

  1. Install (if necessary) and open the App. If you experience any issues installing the app, please see: WiscVPN - Uninstalling the Palo Alto GlobalProtect Client (Android)
  2. Visit WiscVPN - Connecting to the Palo Alto GlobalProtect Client (Android) for steps on connecting to WiscVPN through the App. 

Functionality Work-arounds

If, when reattempting to connect to WiscVPN, your application becomes stuck on "Discovering Network", try the following solutions:


We recommend basic troubleshooting: make sure your security settings are allowing the app to work properly. Anti-virus apps, as well as other VPNs might affect the functionality of the app.

Keywordsvpn wisc global protect palo alto play store portal address   Doc ID74591
OwnerTrent R.GroupDoIT Help Desk
Created2017-07-12 14:49:22Updated2023-06-14 12:28:46
SitesDoIT Help Desk
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