Blackboard Collaborate Original/Ultra: Access via My UW (Available 8/1/17)

This document explains the options for accessing the Blackboard Collaborate web conferencing service, either Original or Ultra version, from the My UW portal.

All UW System faculty and staff have access to Blackboard's two versions of their web conferencing solution, which is named Collaborate Ultra (v17.*), and Collaborate Original (v12.*). This is made possible by a widget that was released to the My UW portal on in August 2017 (see depiction below).

 New and Improved Web Conferencing Widget

Please note that the widget may appear different on mobile devices as a compact view mode is needed to accommodate a smaller display, such as the following screenshot depicts (see highlighted widget). For more information about the My UW view modes, see MyUW - Expanded and compact widget modes.

Mobile Device Compact View Mode 

The following should address common questions:

What is the difference between Collaborate Original and Ultra?
Collaborate Ultra is the primary version of the web conferencing solution, which provides improvements including:
For a more information about getting started with Collaborate Ultra, see Blackboard Collaborate Ultra - Getting Started (UW-Madison), courtesy of the Madison Learn@UW Service.

Can I use both Collaborate Original and Ultra?
Yes, this is possible. However, you will not see the sessions in one location. In other words, the sessions use entirely different versions and one cannot upgrade or downgrade an existing session. If you choose to use both, please exercise caution when sharing links with your audience.

How do I add the widget to my homepage?
The widget will appear on the default homepage for faculty and staff at all UW campuses, with the exception of UW-Madison. UW-Madison users should go the Web Conferencing (Blackboard) widget details page and select the "Add to Home" button. Please note that the widget to be replaced will appear until August 1, 2017.

Who can I contact for more information?
Please contact your designated campus Blackboard Collaborate Administrator or appropriate service unit for further guidance.