General Incident Updates
- Created security copyright specifics
- Created process for linking OpEng monitoring incidents together
- Made priority field NOT required
- Updated field text on Techstore Specifics
- Enabled search for expedited repair lookup table
- Set default bill rate for expedited repairs
- Delayed initial email notification to reduce volume of emails that users received when incidents were resolved quickly from 3 to 1.
- Combined resolution emails for HD to include the survey
General Problem Updates
- Made priority field NOT required
Change/Configuration Updates
- Locked title, start and end dates on approved CR
- Fixed CI Update button
- Updated Copy Change to include CI's
- Add technical service to technical service relationship, and service dependencies tab
Workflow Updates
- Student Pay Raise, updated email manager one step
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