Cisco VoIP - Connecting a USB headset or Bluetooth device

Instruction on how to use a USB or Bluetooth device such as a headset, speaker, or hearing aids on 8851 Cisco VoIP phone. To check which phone model you have, press the Applications button (looks like a gear) and select Phone information. The Model number field shows your phone model. Please note that the 7841 model phone is not compatible with USB or Bluetooth.

USB Headsets

Connect a USB Headset

When you use USB headsets with your phone, keep in mind:

Procedure

Plug the USB headset plug into the USB port on the phone.

Bluetooth Devices

When you use Bluetooth devices with your phone, keep in mind:

Turn Bluetooth On or Off

When Bluetooth is active, the Bluetooth icon appears in the phone screen header.

Procedure

Step 1 Press Applications. Applications.jpg

Step 2 Select Bluetooth.

Step 3 Press On or Off.

 

Add a Bluetooth device

Procedure

Step 1 Make your Bluetooth device discoverable. Please refer to your Bluetooth device's manual for instructions.

Step 2 Press Applications. Applications.jpg

Step 3 Select Bluetooth > Add Bluetooth device.

Your phone searches for discoverable accessories.

Step 4 Select your device and press Connect.

Step 5 (Optional) If prompted, enter the PIN for your device.

 

Disconnect a Bluetooth Headset

You should disconnect your Bluetooth headset before you use it with another device.

Procedure

Step 1 Press Applications. Applications.jpg

Step 2 Select Bluetooth.

Step 3 Select the Bluetooth device.

Step 4 Press Disconnect.

Remove a Bluetooth Headset

Remove your Bluetooth device if you aren't going to use it with your phone again.

Procedure

Step 1 Press Applications. Applications.jpg

Step 2 Select Bluetooth.

Step 3 Select a Bluetooth device and press Delete.

Swap Headsets While on a Call

You can connect a Bluetooth device and a USB headset simultaneously to your phone.

However, you can use only one device at a time.

When you connect multiple devices to the phone, you can switch among the headsets during a call by pressing the Headset key on the phone. Though the phone is connected to multiple devices, you see a specific headset is selected as the preferred audio device in the following priority order:

Procedure

Step 1 Before you make or answer a call, press Headset.

Step 2 (Optional) If you place a call, dial the number.

If you need further help, please contact the DoIT Help Desk for assistance