Canvas/Kaltura - Known Issue - Previewing Embedded Kaltura Media and Interactive Video Quizzes (IVQ) using Canvas's "Student View" Function Does Not Work (UW-Madison)

When an instructor uses the "Student View" function in Canvas to view a Page or Quiz with Kaltura media embedded using the Kaltura-->Canvas integration the instructor is presented with the message "Access Denied" or a blank space where the media should be.

The Kaltura->Canvas integration refers to inserting media in a Canvas Page using the starburst Kaltura icon (Kaltura starburst icon) in the rich text editor. Even though the instructor can't see the media using the "Student View" function the students will still be able to see the media. This will happens with media that is embedded using the Kaltura-Canvas integration outlined in Canvas - How to Embed Kaltura Media in Canvas (UW-Madison) .

Affects

This issue affects all browsers and all users.

Status

As of 06/22/2017, this issue is still present.

Workaround

Enroll a co-worker as a student in your course and have them preview the Kaltura media or IVQ.




Keywords:kaltura, known, issue, canvas, student, view, preview, bug, error, blank   Doc ID:77347
Owner:Dan L.Group:Learn@UW Madison
Created:2017-10-13 12:21 CDTUpdated:2017-10-17 10:02 CDT
Sites:DoIT Help Desk, Learn@UW Madison
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