Blackboard Collaborate Support
After June 30, 2021, Blackboard Collaborate Ultra will no longer be available. UW-Madison recommends using Zoom as a replacement for instructional and non-instructional web conferencing purposes. For more information, please see Blackboard Collaborate - Service Ending June 30, 2021
To get real time help with technical problems related to Blackboard Collaborate Ultra, use Blackboard's Support Portal.
Chat (IM) with a Blackboard Agent, or find support documentation
Find a support phone number locally or internationally
