Blackboard Collaborate Support

After June 30, 2021, Blackboard Collaborate Ultra will no longer be available. UW-Madison recommends using Zoom as a replacement for instructional and non-instructional web conferencing purposes. For more information, please seeĀ Blackboard Collaborate - Service Ending June 30, 2021

To get real time help with technical problems related to Blackboard Collaborate Ultra, use Blackboard's Support Portal.

Behind the Blackboard
Chat (IM) with a Blackboard Agent, or find support documentation

Call Blackboard Support
Find a support phone number locally or internationally

Blackboard Collaborate logo