Blackboard Collaborate Support

Starting on 01/04/2021, new Blackboard Collaborate Ultra recording processes will take effect; governing new Collaborate Ultra recordings. Please review: Blackboard Collaborate Ultra - Recording Storage Policy (New for Spring 2021)

To get real time help with technical problems related to Blackboard Collaborate Ultra, use Blackboard's Support Portal.

Behind the Blackboard
Chat (IM) with a Blackboard Agent, or find support documentation


Call Blackboard Support
Find a support phone number locally or internationally

Blackboard Collaborate logo