Changes to Adobe Creative Cloud Software Licensed under UW System's ETLA

Adobe is mandating that all software licensed under UW System's ETLA change from serialized installations to named-user installations no later than November, 2019. That means changes for software installation packages and logins.

  • Serialized installations are anonymous installations that did not require login and were made with the Creative Cloud Packager (CCP). This is how most ETLA software was installed during the first two three-year terms of the Adobe agreement.
    • The CCP cannot make installation packages containing software released after October, 2018.
    • Serialized installations will not get updates for software released after October, 2018.
    • All serialized installations of Adobe ETLA software will stop working in November, 2019.
  • Named-user installations require every user to log in with an Adobe account; moving forward, this will eventually be the case for all Adobe software.
    • Eligible faculty and staff can follow this procedure to download and install the Adobe ETLA software on both UW- and personally-owned devices. You should not install software on UW-owned computers without the approval of your department's IT staff.
    • Eligible faculty and staff use their NetID to log in.
    • IT Support staff who are deployment admins can make named-user installation packages with a variety of options in the Adobe Enterprise Admin Console.
      • If you're IT staff and you want to be assigned the deployment admin role, please email
    • Shared Device Licensing is used for on-campus, UW-owned machines that will have more than one user. It was introduced in early 2019.

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Owner:Warren R.Group:DoIT Tech Store
Created:2017-11-28 09:26 CDTUpdated:2019-04-02 14:12 CDT
Sites:DoIT Help Desk, DoIT Tech Store
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