Cisco VoIP - Making conference calls in Jabber (Windows/Mac)

This document explains how make make a conference call using the Cisco Jabber application. It also explains how to add an incoming call to a conference call.

Please watch the video or follow the steps outlined below.

How do I make a conference call?

  1. Open the Cisco Jabber application. (Make sure your headset is connected.) 
  2. Type the phone number or contact name into the search box at the top of the screen.
  3. Click the phone icon/call button to the right of the search box. This will dial the number. 
  4. Wait until the recipient answers the call.
  5. In the active call window, click More… at the bottom of the window.
  6. From the menu, select Conference. This will put the caller on hold.
  7. In the active call window, type in another phone number and click the phone icon/call button to the right of the number.
  8. Click green door icon/enter conference next to the caller’s ID/phone number.
  9. Repeat steps 7-8 and/or add an incoming call. You can up to 30 participants in a Jabber conference call.

How do I add an incoming call to an already active conference call?

  1. In the notification pop-up, click Answer.
  2. In the active call window, click More… at the bottom of the window.
  3. From the menu, select Merge.
  4. Click Conference.
  5. This will place the caller into the conference.




Keywords:cisco voip jabber windows mac conference three-way call multiple callers place answer call   Doc ID:79867
Owner:ELIZABETH C.Group:Voice Services
Created:2018-02-02 13:23 CSTUpdated:2018-02-02 15:06 CST
Sites:DoIT Help Desk, Voice Services
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