e-Reimbursement - Checking your junk mail for missing notifications

e-Reimbursement provides notification of pending action using email. If your mail client or mail server is configured to filter possible spam messages to a junk mail folder, it is possible that these messages might get filtered into your junk mail folder. If you suspect that this might be the case, you should check the junk mail folder and make sure that the e-Reimbursement notifications are not being filtered into the junk mail folder.

The exact procedure for checking the junk mail folder depends on what mail service you are using and what folder the junk mail is being filtered to. By default, the standard WiscMail junk filter will filter potential spam into a folder called "Junk Mail" located on the server.

Checking Junk Mail folder in WiscMail web client

The easiest way to view your Junk Mail folder in the WiscMail web client is to click the link marked Spam [Junk Mail] as shown below.

Opening Junk Mail

Checking Junk Mail folder in other mail programs

Directions for checking your "Junk Mail" folder in other mail programs can be found at Office 365 - Learn about junk email and phishing.

Checking other junk mail folders

If you are not using WiscMail and the directions given in Office 365 - Learn about junk email and phishing didn't work, then messages flagged as spam may be placed in a non-standard folder. You should speak to your email provider for assistance with junk mail filtering on their service.




Keywords:deleted missing email notifications travel notice message gone not receiving ATS Automated Travel System TER Travel Expenses Reimbursements   Doc ID:7989
Owner:Stefanie D.Group:DoIT Help Desk
Created:2008-07-24 19:00 CDTUpdated:2016-04-12 14:37 CDT
Sites:DoIT Help Desk
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