MFA-Duo - Using the Duo Mobile App
This device will highlight the various features available within the Duo Mobile app.
Downloading the Duo Mobile App
Download the Duo Mobile Application for your device if using the iPhone, Android, or Windows Phone options:
iOS/iPhone: Download the Duo Mobile App from the App Store.
Android: Download the Duo Mobile App from the Google Play Store.
Windows Phone: Download the Duo Mobile App from the Microsoft Store.
Opening the Duo Mobile App
Tap the app icon to open the app
Scanning the Setup Code
Open the Duo Mobile app.
Tap the plus on the main page of the Duo Mobile app.
Scan the code in the box and wait for Duo Mobile to complete the setup.
Note: You may be prompted to allow camera privileges. If prompted, click Allow.
For detailed instructions on adding devices or logging in, follow the instructions:
MFA-Duo - Multi-factor Authentication First Time Setup
MFA-Duo - Adding Additional or Backup Devices
MFA-Duo - Logging in with Multi-factor Authentication
Document 80767 is unavailable at this time.
Approving Login Requests
If you have Send Me a Push selected as your default login method, or select it on the login screen, you will be sent a Push notification.
Tap the Duo Mobile notification on your phone.
Click the green Approve.
If you do not receive a push notification, follow the instructions here: MFA-Duo - I am not getting login notifications on my iPhone or MFA-Duo - I am not getting login notifications on my Android