MFA-Duo - Using the Duo Mobile App

This device will highlight the various features available within the Duo Mobile app.

Downloading the Duo Mobile App

Download the Duo Mobile Application for your device if using the iPhone, Android, or Windows Phone options:

Opening the Duo Mobile App

Tap the app icon to open the app

Duo App

Scanning the Setup Code

  1. Open the Duo Mobile app.

  2. Tap the plus on the main page of the Duo Mobile app.

    Duo Main

  3. Scan the code in the box and wait for Duo Mobile to complete the setup.

    Note: You may be prompted to allow camera privileges. If prompted, click Allow.

    Duo Main

For detailed instructions on adding devices or logging in, follow the instructions:
MFA-Duo - Multi-factor Authentication First Time Setup
MFA-Duo - Adding Additional or Backup Devices
MFA-Duo - Logging in with Multi-factor Authentication
Document 80767 is unavailable at this time.

Approving Login Requests

If you have Send Me a Push selected as your default login method, or select it on the login screen, you will be sent a Push notification.

  1. Tap the Duo Mobile notification on your phone.

    Home Screen Notification

  2. Click the green Approve.


If you do not receive a push notification, follow the instructions here: MFA-Duo - I am not getting login notifications on my iPhone or MFA-Duo - I am not getting login notifications on my Android

See Also:

Keywords:iphone ios android samsung lg galaxy application edit remove 2 two factor auth authentication login request approve   Doc ID:80774
Owner:Lisa B.Group:Multi-Factor Authentication (MFA)
Created:2018-03-10 15:37 CDTUpdated:2018-05-25 12:15 CDT
Sites:DoIT Help Desk, Multi-Factor Authentication (MFA)
Feedback:  0   0